Benefits at Goal Solutions

As a Customer Service Representative, you'll handle inbound and outbound calls, respond to customer emails, and perform administrative tasks. You'll assist borrowers with their consumer loan accounts, provide repayment options, and ensure compliance with regulations. Strong attention to detail and adherence to operating procedures are essential.

The Bilingual Customer Service Representative handles inbound and outbound calls, responds to emails, and manages administrative tasks related to consumer loan accounts. They assist borrowers with inquiries, document interactions, and ensure compliance with operational guidelines.

The Front End Collector is responsible for contacting borrowers to collect payments on overdue accounts, guiding them through repayment options, and providing exceptional service. The role involves building relationships through inbound and outbound contacts, updating accounts, and ensuring compliance with regulations.