Provide administrative and drafting support for routine legal work, manage administrative tasks, handle legal correspondence, maintain files and record keeping systems, improve legal operations, and manage special projects.

The Enterprise Provisioning Specialist will collaborate with customers and IT resources for the technical onboarding of Global Relay’s services. Key responsibilities include implementing services, managing client implementations, providing support, and ensuring compliance. The role requires strong technical understanding and communication skills to build relationships and mentor internal teams.

The Social Media Coordinator at Global Relay will focus on developing and executing social media strategies to enhance the brand's presence. Responsibilities include managing an editorial calendar, coordinating content creation, analyzing performance metrics, and producing multimedia content. The role requires collaboration with the Social Media Manager and adherence to marketing initiatives.

As an Account Based Marketing Coordinator, you will support the ABM strategy by collaborating with various teams to execute marketing tactics for key accounts, conduct research, analyze campaign performance, and assist in planning initiatives while developing your skills in ABM methodologies.

The Manager, Customer Success will lead a team to enhance customer engagement and retention within the SMB sector. Responsibilities include managing team performance, building customer success processes, creating content strategies, and acting as a liaison between customers and internal teams to streamline processes and identify upsell opportunities.

Systems Analyst role at Global Relay involving supporting the Data Services Department, implementing data management requests, and performing technical tasks to promote daily operations. Requires strong technical aptitude, problem-solving skills, and attention to detail. Involves running SQL queries, maintaining server hardware/software, and adhering to information security standards.

The Desktop Support Specialist – L2 is responsible for providing technical support for desktop workstations, applications, and wireless devices. Key duties include troubleshooting hardware and software issues, managing user workstations, and maintaining corporate support systems with a focus on both Windows and non-Windows operating systems.

As a Global Customer Success Manager, you will manage relationships with enterprise-level clients, engage in account management, drive revenue growth, mitigate risks, and promote customer advocacy. You will collaborate with cross-functional teams to ensure client satisfaction and retention while executing strategies for account expansion.

As a Senior UX Researcher, you will lead user research efforts to understand customer problems, collaborate with product teams, and enhance product design through data-driven insights. You’ll engage in various research methodologies and usability testing, communicating findings effectively to stakeholders, while mentoring and driving a research-focused approach within the team.

Global Relay is seeking a detail-oriented receptionist to manage administrative tasks and be the welcoming face for visitors at their Midtown New York office. Responsibilities include phone operation, guest reception, organizing meetings, booking travel arrangements, and ensuring office supplies are stocked.

As Strategic Customer Success Manager, you will manage relationships with marquee customers, ensuring world-class service and ongoing account management. Your role will involve resolving inquiries, identifying upsell opportunities, and collaborating with various departments to meet client needs and execute projects.

The Account Based Marketing Manager will develop and optimize ABM strategies, collaborate with sales teams, manage multi-channel campaigns, and provide insights to stakeholders. Responsibilities include executing data-driven programs, conducting account research, and working closely with the wider marketing team to ensure alignment with sales goals.

The Customer Success Manager will manage existing customer accounts, handle inquiries, collaborate with internal teams to resolve issues, identify upsell opportunities, and maintain strong customer relations.

The Events Marketing Assistant will support the Head of Global Events in executing events and marketing initiatives, managing project timelines, coordinating meetings, and marketing efforts. Responsibilities include assisting with corporate events, researching industry activities, managing hospitality, and producing marketing materials.

The role involves creating and delivering tailored content to support Global Relay's Account Based Marketing strategies. The writer collaborates with sales and marketing teams to produce high-quality written content across various platforms while adapting to different buyer personas and industry trends.

The Customer Success Manager works with existing customers to manage accounts, drive engagement and retention, and increase revenue through upselling. Responsibilities include building strong customer relationships, providing support, analyzing metrics, creating training materials, and collaborating with internal teams. The role requires excellent communication skills and knowledge of Salesforce.

The Senior Customer Success Manager is responsible for managing relationships with existing mid-size customers, providing exceptional service, resolving inquiries, upselling services, and collaborating with various internal departments. The role requires strong communication and problem-solving skills, alongside expertise in account management and Salesforce CRM.

As an Account Executive at Global Relay, you will focus on acquiring new accounts and growing existing customer revenue, primarily in the Northeast Region. Your responsibilities include developing customer relationships, managing the sales cycle, negotiating contracts, and attending industry events.

The Enterprise Unified Communications Specialist is responsible for executing technical onboarding of Global Relay's UC services, collaborating with customers and internal teams, and ensuring successful service implementation and adoption while providing world-class support and troubleshooting.