Search the 29 jobs at Global Lending Services

The Senior Consumer Complaints Coordinator investigates and analyzes consumer complaints, prepares responses, tracks findings, and participates in monthly calibration meetings. They assist in process improvement and maintain records while fostering collaboration within the team.

As an Account Coordinator, you will communicate with dealers and sales representatives to address and resolve missing stipulations required for consumer loans, ensuring exceptional customer service and maintaining positive business relationships. You'll track funding errors and notify dealers of loan package statuses while achieving volume targets through efficient organization and management of conflicting priorities.

As a Senior Inside Sales Manager, you will lead and manage a profitable buying team, monitor productivity, oversee employee scheduling, and drive departmental goals by fostering collaboration and maintaining high performance standards.

The Employee Relations Specialist II acts as a liaison between employees and management, managing employee relations issues, promoting fair treatment, and ensuring compliance with labor laws. Responsibilities include conflict resolution, conducting investigations into complaints, advising on policies, handling terminations and offboarding processes, and preparing documentation for unemployment claims.

The Escalations Coordinator is responsible for resolving complex customer issues escalated from front-line associates, ensuring positive customer experiences. They apply critical thinking to problem-solve, initiate and follow up on insurance claims, and track root causes of escalated issues. Additionally, they provide feedback on trends and facilitate training for system enhancements to improve customer experience.

As an Operations Analyst at GLS, you will be responsible for identifying, researching, and recommending solutions for internal problems within the business cycle. You will work on strategic analysis, process optimization, credit risk decisions, simulation tools, market research, and more. Strong communication skills and a Bachelor's degree in a relevant field are required, along with proficiency in SQL and/or Python.

As a Talent Acquisition Specialist at GLS, you will manage the full recruitment life cycle, source candidates, develop online strategies to attract a diverse talent pool, coordinate background checks, participate in college recruitment initiatives, and support administrative HR functions like onboarding.

As an Account Specialist at GLS, you will build and maintain relationships with dealer partners, conduct 80-120 outbound calls daily, provide support for active deals, document outreach in CRM, and assist with deal structuring and funding documentation issues.

The Legal Support Specialist provides support to the legal team by managing pre-litigation and litigation matters, responding to subpoenas, conducting investigations, and recommending improvements based on findings. The role includes collaboration with legal staff and operations management to address consumer concerns and improve processes.

As a Customer Account Coordinator II at GLS, you will manage administrative processes within the Recoveries Department, assist in resolving customer and dealership disputes, handle total loss claims, and update accounts for accuracy. Your role will include making outbound calls, providing feedback for process improvement, and assisting in training new associates to enhance customer experience.

As a Data Scientist at GLS, you will analyze business problems, design effective data science solutions, gather and clean data, develop predictive models, generate insights, and collaborate with stakeholders to implement actionable strategies.

As an Audit Specialist, you will support the Internal Audit Program through maintaining the Audit Universe, developing and executing the Audit Plan, performing risk assessments, conducting tests of internal controls, reporting findings, and tracking audit issues for remediation.

As a Refinance Coordinator II at GLS, you will originate new consumer refinance transactions, assist customers through the refinance process via communication, complete necessary verifications and documentation, and maintain electronic records while ensuring a seamless transaction experience.

The Senior Accounting Coordinator at GLS will support the accounting team with transactional activities, including analyzing customer account data, processing invoices, maintaining records, reconciling accounts, and collaborating with team members. The role demands strong analytical skills and effective communication to help achieve business objectives.

As a Treasury Analyst at GLS, you'll manage daily liquidity and cash transactions, support the issuance of asset-backed securities, execute loan sales, and prepare financial performance reports. You'll play a crucial role in monitoring the company's liquidity and cash flow operations while performing daily and monthly reporting activities.

The role involves supporting finance and accounting functions such as cost forecasting, accounting policy setting, and financial reporting. Responsibilities include partnering with management on business plans, managing complex cash transactions, and estimating taxable income. Exposure to senior management and the opportunity to make an immediate impact within the team are key aspects of the position.

As a System Support Specialist at GLS, you will troubleshoot and resolve issues related to proprietary systems and software platforms, manage vendor relationships, document solutions, and provide training to staff. This role involves identifying urgent incidents, analyzing production issues, enhancing monitoring tools, and maintaining ongoing system operations.

As a Credit Specialist II, you'll review exception requests to credit policies, ensuring they align with company tolerances. You'll also document trends in exceptions, help drive departmental training initiatives, and provide coaching and feedback to ensure adherence to credit standards. The role emphasizes collaboration and problem-solving within a team-oriented environment.

The Operations Manager oversees all facets of their assigned team, managing collections activities, performance monitoring, and process improvement. This role includes hiring and training staff, conducting coaching sessions, analyzing performance reports, and ensuring compliance with policies and regulations.

As an Inside Sales Manager, you will lead a team of sales representatives, ensure compliance with credit and profitability guidelines, manage customer relationships, optimize workflow, and monitor performance against key metrics. Additionally, you will motivate your team through effective training and feedback while maintaining strong communication with dealer partners.