Global Lending Services
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As an Inside Sales Specialist, you will cultivate relationships with auto dealer partners, support education on financing programs, help structure deals, and maintain a robust CRM system. You will be key in generating new opportunities and enhancing the existing deal pipeline while collaborating with various teams to achieve objectives.
The Employee Relations Specialist II serves as a liaison between employees and management, handling employee relations issues, promoting compliance with labor laws, managing conflicts, advising on workplace policies, and conducting investigations into complaints. This role also includes managing involuntary separations and preparing documentation for unemployment claims.
As a People Supervisor - Operations at GLS, you will guide and coach staff, evaluate processes, analyze reports, manage departmental goals, and support employee development. This entry-level role aims to prepare you for future managerial positions while enhancing team performance and customer support.
The Operations Manager is responsible for managing team operations, executing policies and systems to minimize losses, and ensuring compliance. The role involves supervising employees, driving process improvement, conducting training sessions, and developing departmental goals while monitoring performance and customer experience.
As a Talent Acquisition Specialist II, you will manage the recruitment process, from sourcing candidates to onboarding. Your role includes developing recruitment strategies, facilitating meetings for selection processes, analyzing recruitment performance, and maintaining applicant tracking data, while also supporting administrative HR functions.
As a People Supervisor in Operations, you will train, coach, and support employees, fostering a positive team environment and helping achieve organizational goals through effective customer support. This role includes evaluating team processes, providing performance feedback, and managing staffing and evaluation processes leading to future growth opportunities in management.
As an Account Specialist, you'll build strong relationships with dealership partners, make 80-100 outbound calls daily to increase deal pipelines, and document communications in CRM. You'll collaborate with dealers on deal structures, track purchase objectives, and support the Funding team with documentation issues.
The Funding Income Coordinator II reviews income documents for accuracy and calculates applicant income during loan applications. This role involves communication with dealerships for required documentation, ensuring compliance with funding policies, and maintaining turnaround times to meet volume targets.
As an Account Specialist at GLS, you will build strong relationships with dealership partners, making 80-120 outbound calls daily to increase the deal pipeline. You will provide support on active deals, collaborate on deal structuring, maintain updates in CRM, and assist the Funding team with documentation issues.
The Escalations Coordinator is responsible for resolving complex customer issues escalated from front-line associates, ensuring positive customer experiences. They apply critical thinking to problem-solve, initiate and follow up on insurance claims, and track root causes of escalated issues. Additionally, they provide feedback on trends and facilitate training for system enhancements to improve customer experience.
As a Senior Inside Sales Manager, you will lead and manage a profitable buying team, monitor productivity, oversee employee scheduling, and drive departmental goals by fostering collaboration and maintaining high performance standards.
As a Customer Account Coordinator II at GLS, you will manage administrative processes within the Recoveries Department, assist in resolving customer and dealership disputes, handle total loss claims, and update accounts for accuracy. Your role will include making outbound calls, providing feedback for process improvement, and assisting in training new associates to enhance customer experience.
The Legal Support Specialist provides support to the legal team by managing pre-litigation and litigation matters, responding to subpoenas, conducting investigations, and recommending improvements based on findings. The role includes collaboration with legal staff and operations management to address consumer concerns and improve processes.
As a Talent Acquisition Specialist at GLS, you will manage the full recruitment life cycle, source candidates, develop online strategies to attract a diverse talent pool, coordinate background checks, participate in college recruitment initiatives, and support administrative HR functions like onboarding.
As a Refinance Coordinator II at GLS, you will originate new consumer refinance transactions, assist customers through the refinance process via communication, complete necessary verifications and documentation, and maintain electronic records while ensuring a seamless transaction experience.
As a System Support Specialist at GLS, you will troubleshoot and resolve issues related to proprietary systems and software platforms, manage vendor relationships, document solutions, and provide training to staff. This role involves identifying urgent incidents, analyzing production issues, enhancing monitoring tools, and maintaining ongoing system operations.
The role involves supporting finance and accounting functions such as cost forecasting, accounting policy setting, and financial reporting. Responsibilities include partnering with management on business plans, managing complex cash transactions, and estimating taxable income. Exposure to senior management and the opportunity to make an immediate impact within the team are key aspects of the position.
As an Inside Sales Manager, you will lead a team of sales representatives, ensure compliance with credit and profitability guidelines, manage customer relationships, optimize workflow, and monitor performance against key metrics. Additionally, you will motivate your team through effective training and feedback while maintaining strong communication with dealer partners.
As an Account Coordinator at GLS, you will work closely with dealers to resolve missing stipulations needed for closing consumer loans. Your role involves assisting in completing funding packages, notifying dealers about loan status, identifying funding errors, and maintaining communication to ensure contracts are funded appropriately.
The Consumer Complaints Specialist provides support to the Legal Department by investigating and responding to consumer complaints, preparing reports, assisting in remediation processes, and drafting trending analysis reports to ensure compliance with policies and laws.