Global Lending Services
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As a Consumer Complaints Specialist at GLS, you will support the Legal Department by investigating consumer complaints, preparing reports, assisting in compliance-related activities, and tracking issues for management review. You'll interact with various stakeholders to ensure clarity and accuracy in complaint responses and work on improving the consumer complaints process.
The Credit Specialist II at GLS is responsible for reviewing exceptions to credit policies, ensuring they align with company standards. They provide coaching on exception requests, document trends for senior leadership, and develop training for the department while fostering collaboration among team members.
The Senior Talent Acquisition Specialist will lead talent acquisition processes, collaborate with business leaders to meet hiring needs, oversee a team, manage recruitment operations, analyze data and reporting for KPIs, and develop new recruitment processes for effective onboarding and candidate engagement.
The Inside Sales Coordinator at GLS is responsible for creating and maintaining professional relationships with dealer customers. Key duties include educating dealers on the company’s lending program, providing exceptional customer service, processing agreements, identifying new dealerships, and collaborating with management to achieve business objectives.
The Customer Account Coordinator II at GLS is responsible for managing administrative processes in the Recoveries Department, handling customer and dealership disputes, assisting with total loss claims, updating accounts, and providing feedback for process improvements. Training new associates and collaborating on departmental tasks are also key responsibilities.
The Senior Operations Manager at GLS leads an operational team, driving performance through mentoring and development, managing staffing, and improving processes through analytics and technology. Responsibilities also include monitoring productivity, ensuring quality customer interactions, setting goals, and fostering a collaborative environment to achieve business objectives.
As an Inside Sales Specialist, you will build and maintain relationships with auto dealer partners, support them through educational conversations, collaborate to create suitable deal structures, and manage purchase objectives and communications in the CRM system.
The Employee Relations Specialist II acts as a liaison between employees and management, managing employee relations issues, resolving conflicts, and ensuring compliance with labor laws. Responsibilities include conducting investigations into complaints, advising on workplace policies, handling HR tasks related to termination, and fostering communication within the organization.
The Operations Manager is responsible for managing team operations, executing policies and systems to minimize losses, and ensuring compliance. The role involves supervising employees, driving process improvement, conducting training sessions, and developing departmental goals while monitoring performance and customer experience.
As a Talent Acquisition Specialist II, you will manage the recruitment process, from sourcing candidates to onboarding. Your role includes developing recruitment strategies, facilitating meetings for selection processes, analyzing recruitment performance, and maintaining applicant tracking data, while also supporting administrative HR functions.
The People Supervisor - Operations at GLS will manage staff growth, training, and performance, and support operational goals by providing coaching and developing processes. This role serves as a foundational step toward a management career, involving performance evaluations, complaint resolution, and collaboration with other units.
The People Supervisor - Operations at GLS is responsible for training, guiding, and coaching staff, evaluating operational processes, and establishing strong interdepartmental relationships. This role involves performance coaching, creating work schedules, and resolving escalated complaints, ultimately preparing individuals for future leadership positions within the company.
As a Compliance Specialist at GLS, you will support compliance programs by administering training, reviewing compliance monitoring reports, maintaining policy logs, and providing support to leadership and internal stakeholders.
The Talent Acquisition Specialist oversees the full recruitment life cycle, sourcing candidates, coordinating interviews, managing background reviews, participating in college recruitment, and handling onboarding processes. The role also involves fostering strong relationships with organizational leaders to ensure effective recruiting outcomes.
The Inside Sales Manager leads a team of sales representatives, focusing on credit decision-making, performance management, and optimizing operational efficiency. They build relationships with dealer partners and ensure team goals align with company profitability guidelines.
The Account Coordinator at GLS will collaborate with dealers and sales representatives to resolve loan stipulation issues, ensuring accurate and timely funding processes. Responsibilities include developing relationships, assisting in documentation, tracking funding errors, and maintaining communication regarding loan status, all while delivering exceptional customer service.
As an Inside Sales Specialist, you will develop and maintain relationships with auto dealer partners, augment the deal pipeline, educate dealers about the company's programs, and assist in providing support for credit decisions and documentation issues. You will also document communications in the CRM and establish monthly objectives for the assigned dealers.
The Account Coordinator will communicate with dealers to resolve loan stipulations, assist with funding packages, track errors, and maintain solid relationships while ensuring effective customer service and timely communication.
The Inside Sales Manager at GLS leads a team of sales representatives, captures profitable deals in accordance with company guidelines, manages performance metrics, and maintains dealer relationships through exceptional customer service. Key responsibilities include credit decision-making, operational efficiency optimization, team leadership, and strategic thinking in sales.