Search the 132 jobs at Genesys

The Senior Account Executive is responsible for developing and managing sales opportunities within the Enterprise business segments, achieving annual sales targets by converting opportunities into won business, and ensuring quality post-sales support. The role involves consultative sales engagements and fostering relationships with decision-makers to drive revenue growth.

The GRC Solutions Developer will focus on automating governance, risk, and compliance processes within an agile team. Responsibilities include managing GRC services, implementing automation solutions, overseeing GRC projects, and providing technical leadership to enhance operational efficiency.

The Senior Account Executive is responsible for driving revenue growth and managing client relationships across Hospitality, Healthcare, and Retail sectors. Key duties include exceeding revenue goals, acquiring new logos, expanding existing customer accounts, and addressing customer objections to justify investments in Genesys solutions. The role demands collaboration, strategic account planning, and innovative idea generation.

The PS Consultant will focus on the technical deployment and support of Genesys Cloud solutions, engaging with a range of customers, leading projects, and providing implementation support. Responsibilities include executing project plans, maintaining high service quality, and staying current on Genesys product releases and compliance trainings.

As VP of Partner Sales, EMEA, you will lead partner-driven market expansion and revenue growth through strategic relationships with Global System Integrators, Value-Added Resellers, and other partners. You'll develop business plans, engage partners, lead a team of Partner Account Managers, and drive operational excellence to achieve revenue objectives.

The Account Executive will focus on developing new market opportunities, building and maintaining a pipeline, engaging with prospects through outreach activities, and collaborating with cross-functional teams to optimize sales strategies. They will leverage data tools, conduct targeted campaigns, and manage CRM updates to drive growth.

The Account Executive will focus on developing greenfield opportunities, expanding market presence, and building a pipeline in industries like Healthcare and Financial Services. Responsibilities include prospecting, managing outreach activities, collaborating with BDRs, leveraging data for account targeting, and maintaining CRM discipline.

As a Senior Resolution Specialist, you'll manage complex escalated customer issues, facilitate communications, and lead cross-functional teams to ensure swift resolutions, enhancing overall customer experience.

The Account Executive will drive new revenue through customer acquisition, exceed sales targets, manage complex sales cycles, and partner with VARs to deliver new customers. This role requires a strong sales record, excellent interpersonal skills, and the ability to convey ideas effectively.

The Account Executive will focus on developing new market opportunities by proactive prospecting, building a sales pipeline, engaging with new prospects, and collaborating with Business Development Representatives. Responsibilities include account mapping, conducting targeted campaigns, leveraging data insights, and maintaining CRM discipline to drive growth in untapped markets.

The Account Executive will focus on developing new business opportunities in Greenfield markets. Responsibilities include prospecting, building a pipeline, engaging with prospects, collaborating with Business Development Representatives, conducting targeted campaigns, and maintaining CRM discipline to drive company growth.

The Customer Success Manager (CSM) establishes long-term relationships with Genesys customers by advising them on achieving their customer experience (CX) vision. Responsibilities include managing customer portfolios, developing Customer Success Plans, promoting adoption of product features, conducting Executive Business Reviews, and collaborating with other teams to ensure successful onboarding and renewal processes.

The Customer Success Manager at Genesys aims to establish strong relationships with customers by advising them on achieving their customer experience goals. Responsibilities include managing customer portfolios, developing success plans, promoting product adoption, conducting business reviews, and collaborating with various teams to ensure customer success and retention.

The Sales Manager for North Africa drives revenue growth through the development and management of SaaS solutions. Responsibilities include identifying new clients, maintaining key accounts, managing the full sales cycle, and collaborating with marketing and technical teams. This role requires strong customer relationships, performance monitoring, and representation at industry events.

The Senior Sales Development Representative generates qualified opportunities for the sales team via inbound and outbound efforts. Responsibilities include building relationships, transforming marketing leads into sales opportunities, assisting in inbound inquiries, maintaining database accuracy, and nurturing leads.

As a Technical Support Engineer, you will support Genesys Cloud customers by troubleshooting complex issues via phone, email, chat, and screen sharing. Your role involves documenting solutions, collaborating with Subject Matter Experts for escalations, and contributing to support knowledge bases. A passion for customer satisfaction and effective communication in German and English is essential.

The Integrated Marketing Specialist at Genesys focuses on enhancing internal communications and developing marketing campaigns aimed at generating leads and pipeline for sales teams. This role involves creating internal communications, organizing events, and collaborating with corporate teams and sales staff to drive engagement and awareness in the B2B SaaS sector.

The Staff Product Designer will lead the unification of shared components across enterprise systems by auditing existing UIs and collaborating with design teams. They will balance component design with traditional product design while championing user-centered principles and fostering collaboration across teams.

The Genesys AI Architect connects AI product management with customer-facing teams, leveraging deep AI technical knowledge to demonstrate product value, support sales activities, provide pre-sales technical guidance, and develop innovative use cases and prototypes.

The Senior Solution Consultant collaborates with Sales Account Executives to drive new business by consulting with customers to understand their needs and mapping those requirements to Genesys software solutions. This role involves managing sales opportunities, providing technical expertise, and demonstrating the value of Genesys solutions through effective communication and presentations.