Full Sail University
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The Community Outreach Representative at Full Sail University will establish relationships within the education and military communities, facilitate recruitment events, deliver marketing presentations, and support various outreach initiatives while maintaining a focus on customer service and brand integrity.
The Team Leader will manage and lead a team of Advisors supporting Business graduates in their employment pursuits. Responsibilities include training, directing outreach initiatives, conducting reviews, and tracking performance. The role also involves addressing concerns of graduates and overseeing team meetings.
The Online Enrollment File Processor collaborates with Enrollment Guides to complete student file processing and verification. Responsibilities include certifying loans, documenting forms in Salesforce, ensuring compliance with federal regulations, and packaging financial aid and scholarships correctly for students entering their academic programs.
The Financial Aid File Administrator at Full Sail University manages financial aid processing for online students, ensuring compliance with Title IV regulations. Responsibilities include report processing, financial aid packaging, and responding to student inquiries, all while maintaining confidentiality and a commitment to student satisfaction.
The Senior Data Analyst will lead report development projects, designing complex SQL queries and databases, creating dashboards, and managing reporting environments like Tableau and SSRS. They will collaborate with various teams to deliver data solutions and educate colleagues on data analysis best practices.
The VA School Certifying Official at Full Sail University processes and manages veterans' education benefit paperwork, ensuring compliance with federal and state regulations. Responsibilities include document verification, eligibility assessment, and communication with the Department of Veteran Affairs regarding student information. The role requires strong customer service and organizational skills in a dynamic environment.
The Tier 1 Support Specialist provides first-level technical support to students, assisting them with technical-related issues related to computers and online platforms. Responsibilities include outstanding customer service, troubleshooting, documenting communications, and collaborating with support teams. The role also involves creating reference materials and may require face-to-face interaction with students.
The Senior Software Engineer (Ruby) is responsible for developing educational web applications at Full Sail University. Their duties include designing back-end components, writing efficient code, creating data models, performing code reviews, collaborating with product teams, and troubleshooting application defects.
The Software Engineer (Ruby) at Full Sail University develops and maintains educational web applications, focuses on back-end development, and collaborates with cross-functional teams to enhance application functionality. Responsibilities include designing architecture, writing efficient code, conducting code reviews, and ensuring security best practices are followed.
The Online Enrollment Guide assists incoming students and their parents with the enrollment process, providing advice on admissions, financial aid, and enrollment procedures. Duties include developing communication channels, tracking enrollment documents, maintaining student status updates, and offering customer support through various communication methods.
The Full Sail Support I position involves providing customer service support through phone, face-to-face interactions, and data management for all divisions of Full Sail University. Responsibilities include front desk services, outbound calling to students, email communication, and contributing to departmental success.
The Full Sail Support Tier II position involves providing in-person customer service, assisting callers and guests, and acting as a liaison for university departments. Responsibilities include documenting calls, supporting data management, and training new agents while ensuring adherence to university policies.
As an Enrollment Guide, you will support and assist incoming students and parents during the enrollment process at Full Sail University. Your responsibilities include advising on admissions, financial aid, housing, and tracking applications. You'll maintain communication with students and departments, ensuring a seamless experience and timely updates throughout the enrollment journey.
The Financial Aid Student Advisor counsels students and their families on financing options for education, assists with financial aid forms, including FAFSA, and ensures compliance with Title IV regulations. They maintain confidentiality while providing excellent service to students and families, and must possess strong communication and organizational skills.
As a Camp Facilitator, you will work with K-12 youth, facilitating educational programs that focus on technology and art. Responsibilities include ensuring safety, maintaining communication with parents, and assisting in curriculum development. You will collaborate with a team and require strong interpersonal and organizational skills.
The Alumni Advisor delivers career strategy and professional development advising services to Full Sail University alumni, offering guidance on job searching techniques, personal branding, and skills gap identification. They communicate with alumni through various formats, promote alumni engagement with career events, and document communications within CRM systems. Advisors work under the Alumni Advising Team Leader and help streamline advising processes.
The Community Relations Representative will establish and foster relationships within the education community and entertainment media industries, facilitating workshops, tours, and events while promoting Full Sail University's educational programs. This role requires strong communication, organizational skills, and a passion for people and education.
Admissions Guides at Full Sail University engage with prospective students, explaining educational programs and financial considerations, ensuring compliance with policies, and maintaining detailed records. They are key in securing qualified applicants for undergraduate admissions while providing excellent customer service.
The Admissions Guide Graduate Success at Full Sail University engages with prospective students to help them navigate the admissions process for campus and online programs. They provide information on educational offerings, student services, and financial aspects, while maintaining compliance with policies. Responsibilities include updating student records and offering customer service support throughout the enrollment journey.
The Industry Outreach Representative will establish industry relationships to create job opportunities for graduates, manage employer communications, update the job lead database, and coordinate career development projects. Responsibilities include outreach through calls and digital platforms, maintaining employer relationships, and documenting interactions with the Career Development team.