Search the 21 jobs at Freedom Mortgage

The Inside Wholesale Account Executive focuses on building and maintaining relationships with mortgage brokers to generate FHA, VA, and Conventional mortgages. Responsibilities include training on sourcing new brokers, managing customer support, and acting as a liaison throughout the loan process.

The Transfer Analyst I is responsible for managing bulk and flow mortgage servicing loan transfers, ensuring compliance with laws and regulations. This role involves coordinating pre and post transfer activities, maintaining documentation, and facilitating communication with various stakeholders to ensure success in servicing transfers.

The Customer Support Specialist is responsible for managing inbound and outbound calls, assisting customers during the loan processing stages, and ensuring documentation is appropriately followed up to advance loans towards final approval. They address customer inquiries, analyze information for accurate communication, and maintain customer service standards.

The Account Executive is responsible for sourcing quality mortgage loans through broker programs, managing customer support processes, and developing business opportunities within a designated territory while liaising with mortgage brokers throughout the loan process.

The IT Product Owner leads the tactical implementation of product strategies by collaborating with teams to create user stories, prioritize backlogs, and facilitate product improvements using agile methodologies, ensuring alignment with company objectives and enhancing user experiences.

The Vice President – Escrow Insurance oversees the Escrow Insurance group, managing functions such as Flood/Hazard Insurance, Vendor Management, and Compliance. Responsibilities include managing staff, developing policies, ensuring regulatory compliance, and improving operational processes while monitoring insurance vendors' performance.

The Payment Processor is responsible for processing customer mortgage payments accurately and in a timely manner, reconciling accounts, handling disbursements, and maintaining payment records. The role involves data analysis, exception management, and communication with attorneys and borrowers regarding payment discrepancies. Strong attention to detail and quick learning ability are essential.

The Wholesale Sales Coordinator II is responsible for managing relationships between Account Executives and Mortgage Brokers, developing growth strategies for wholesale mortgage business, conducting market research, and creating processes for effective operation and compliance. It involves collaboration, innovation, and communication to support business development, customer training, and relationship management.

The Sales Manager oversees the daily operations of the Sales Team, ensuring efficient performance and adherence to goals. Responsibilities include conducting training, managing Loan Advisors, monitoring team performance metrics, providing developmental plans, and maintaining industry compliance while serving as an escalation point for issues in the loan process.

The Executive Assistant to executive leadership handles a variety of tasks including managing schedules, coordinating appointments, handling travel arrangements, and special projects. The role requires discretion, attention to detail, and the ability to work independently under pressure. This position supports the Office of the President and Executive Management Team.

The Sales Manager oversees the daily operations of the Sales Team, ensuring it runs efficiently and meets departmental goals. Responsibilities include performance management, training Loan Advisors, monitoring production, and providing developmental plans. They also participate in company training initiatives and serve as an escalation point for team members during loan processes.

The Sr. Technical Writer plays a critical role in shaping customer facing communications, focusing on regulatory compliance. Responsibilities include drafting and revising various documents, collaborating with teams for accuracy, and enhancing communication effectiveness. Requires strong communication skills, knowledge of key tools, and experience in technical writing. Bachelor's degree and 5+ years of experience in customer facing communications with a focus on compliance are required.

Business Controls Analyst responsible for managing processes within the Default Business Controls team, including inbound/outbound service transfers, reviewing pre-transfer data, staging acquired loans, processing default loans, and participating in audits to evaluate risks and compliance. Responsibilities also include analyzing data, coordinating with vendors, identifying risks, conducting audit reviews, and working on bankruptcy accounts and processes. Must comply with company policies and procedures.

Responsible for obtaining, reviewing, filing, and updating various documents. Orders credit reports, obtains payoffs, verifications, and appraisals. Must have high school diploma or GED.

The Processor, Loss Mit will underwrite for loss mitigation options on various loan types and maintain contact with customers throughout the processing period. Responsibilities include verifying loan documents, inputting loan information, ensuring compliance with company policy, and providing exceptional customer service.

The Supervisor, Loss Mitigation is responsible for protecting the company's assets in bankruptcies, repossessions, and legal proceedings. They oversee the workflow, provide feedback and training, recommend improvements, and monitor staff performance.

The Sr Project Coordinator, Culture Engagement will support and coordinate culture-related initiatives and projects within the organization, promoting a positive and inclusive workplace culture. Responsibilities include project coordination, promoting culture initiatives, event planning, employee engagement programs, communication, and maintaining regular attendance.

The Sr Project Coordinator, Culture Engagement will play a key part in supporting and coordinating various culture-related initiatives and projects within our organization. Must be passionate about fostering a positive and inclusive workplace culture and possess strong organizational and communication skills.

Provide exceptional customer service by handling assumption queries and resolving customer issues. Manage assumption queue, conduct data entry, and uphold confidentiality and data security. Represent the company professionally and build customer relationships through active listening and quick complaint resolution.

The Specialist, Invoice II is responsible for reviewing, verifying, and processing invoices. They must ensure compliance with laws and regulations, reconcile accounts, resolve discrepancies, and provide accurate reports to management. This role requires organizational skills, attention to detail, communication skills, and the ability to work in a fast-paced environment.