Freedom Mortgage
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The Doc Management Specialist is responsible for overseeing the imaging of loan documents into the Electronic Document Management System. Duties include sorting and reviewing incoming mail, scanning documents for indexing, organizing stored documents, creating reports, and assisting with special projects as needed.
The Sr Project Coordinator will support various culture-related initiatives and projects focused on fostering a positive workplace. Key responsibilities include project coordination, promoting culture initiatives, event planning, and employee engagement programs. The role requires strong organizational and communication skills, collaboration with cross-functional teams, and active involvement in enhancing the workplace culture.
The Supervisor of Loss Mitigation is responsible for managing the Loss Mitigation department, ensuring compliance with regulations, reviewing transactions for quality, identifying process improvements, addressing customer complaints, and overseeing staff development and performance evaluations.
The Payment Processor is responsible for accurately processing customer mortgage payments into the servicing system daily. Duties include posting payments, reconciling accounts, communicating with various parties for payoffs, and ensuring compliance with company guidelines. The role requires strong data analysis skills and ability to perform root cause analysis for risk minimization.
The Senior Motion Designer creates motion graphics and animations for marketing and branding projects, develops storyboards, and collaborates with various stakeholders to present and refine designs, ensuring brand consistency and high creative standards.
The Sales Manager oversees the daily operations of the Sales Team, ensuring efficiency and achievement of departmental goals. Responsibilities include performance management of Loan Advisors, training on sales processes, monitoring loan pipelines, and acting as a point of escalation during issues. Also involves participation in company training and maintaining industry compliance.
The Account Executive is tasked with soliciting first mortgage loans through broker programs to expand Freedom Mortgage's servicing portfolio. Responsibilities include managing customer support, generating FHA and Conventional mortgages, sourcing new brokers, and assisting with documentation for underwriting and processing guidelines.
The Account Executive is responsible for soliciting first mortgage loans through broker programs, managing customer support, generating FHA and Conventional mortgages, and liaising between Freedom Mortgage and brokers during the loan process.
The Supervisor, SPOC Svcg oversees the Single Point of Contact team in Loss Mitigation. Responsibilities include managing a team of specialists, ensuring compliance with housing regulations, conducting performance reviews, training staff, addressing performance gaps, and maintaining operational efficiencies while adhering to federal and state guidelines.
The Senior Foreclosure Specialist manages foreclosure issues for various investors while ensuring compliance with guidelines. Responsibilities include updating management, executing financial documents, monitoring timelines, reviewing HAMP certifications, coordinating property preservation, mentoring staff, and maintaining accurate databases related to foreclosure processes.
The Sales Manager oversees the Sales Team's daily operations, ensures productivity, conducts training and performance management, and monitors loan processing compliance. They also provide developmental support for team members and serve as an escalation point for issues during the loan process.
The Inside Wholesale Account Executive is responsible for sourcing and maintaining relationships with mortgage brokers, assisting in the generation of various mortgage types, and supporting customer processes. They will also conduct training to promote wholesale business and collaborate with brokers throughout the loan process.
The Customer Support Specialist assists customers throughout the loan refinance process by handling calls, addressing inquiries, and verifying information. They ensure customer satisfaction by providing accurate loan status and following up on necessary documentation to facilitate closing before the original rate expiration date.
The Account Executive is tasked with soliciting quality first mortgage loans through a broker program to expand the servicing portfolio for Freedom Mortgage, managing customer support processes, generating FHA and Conventional mortgages, and developing business opportunities within a designated territory.
The Technical Writer creates and maintains user documentation including how-to guides and manuals, ensuring clarity and ease of understanding. This role involves collaborating with the Compliance Officer, updating policies and procedures, managing deliverables, and participating in communication sessions across departments.
The SVP, IT Portfolio Management will oversee the organization’s IT project portfolio, ensuring alignment with business goals and effective resource allocation. This role involves budget management, vendor relationships, and strategic planning, focusing on optimizing project performance and financial oversight.
The Lending Ops Oversight & Control Reviewer ensures quality control and compliance within the mortgage lending processes at Freedom Wholesale and Retail Call Center channels, facilitating audits and improving operational standards.
The Specialist, Servicing QC is responsible for quality control reviews in mortgage servicing, ensuring compliance with insurer/investor guidelines and regulatory standards. Key tasks include conducting loan reviews, providing feedback, collaborating on process improvements, and working alongside departmental staff.
The Analyst, Change Management is responsible for analyzing regulatory changes that impact servicing. Duties include translating regulatory material for management, assessing change impacts, developing communication plans, maintaining documentation, and supporting managers in executing changes. They lead meetings, manage timelines, and ensure effective communication across affected parties.
The Product Owner will implement product strategies by creating user stories and prioritizing backlogs to enhance customer and team efficiency. Responsibilities include determining Minimum Viable Products, collaborating with cross-functional teams, and using analytical skills to inform product decisions.