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The Senior Staff Product Support Engineer will support customers with technical implementations, troubleshooting, and code changes. Responsibilities include issue investigation, collaborating with R&D teams, managing customer configurations, improving processes, and advocating for product enhancements based on customer needs.
The Senior Professional Services Consultant will advance business objectives for a diverse customer base by ensuring the successful delivery, adoption, and optimization of social service software solutions. Responsibilities include conducting assessments, driving Findhelp adoption, and providing strategic consulting and project management services.
The Program Research Associate, known internally as a Curator, is responsible for verifying and maintaining program data, researching and adding new organizations to the network, responding to external requests, and participating in team meetings. The role is entry level with opportunities for learning and development.