Famous Supply
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Inside Sales Associates at Famous provide exceptional customer service to contractors, helping them get the necessary materials for their jobs. They process orders, manage open orders, and focus on customer needs in a fast-paced environment.
The Customer Service Manager ensures a great customer experience by leading a small team in managing order fulfillment and inventory. Responsibilities include leveraging the ERP system, using RF scanners for tasks, overseeing associates, providing customer support, and maintaining product knowledge in HVAC and plumbing parts.
The Florida Territory Sales Manager is responsible for driving sales of plumbing and HVAC products, maintaining contact with contractors, training on products, analyzing market trends, and fostering long-term customer relationships. The role includes logging sales activities in a CRM and addressing customer concerns on-site as needed.
Inside Sales Associates provide exceptional service to customers, assisting with their needs for contractor materials via phone. Responsibilities include processing customer orders, managing open orders, and ensuring bids are met effectively to support customer completion of their jobs.
The Northeast Territory Sales Manager will drive sales of plumbing and HVAC products, establish relationships with contractors, conduct product training, analyze sales trends, and manage customer demands. They will maintain regular contact with existing customers while developing new prospects in Eastern Pennsylvania, Delaware, and New Jersey.
The Supplier Quality Engineer develops and leads supplier quality methods aimed at improving supplier quality through audits, corrective actions, inspection processes, and performance measurement. They also manage warranty claims, conduct product investigations, and collaborate with sourcing and sales for effective resolutions.
The Supply Chain Analyst will optimize inventory levels and enhance operational efficiency through demand planning and forecasting. Responsibilities include managing system updates, analyzing sales data, collaborating with sales teams, and recommending process improvements for enhanced forecasting.
Customer Order Specialists at Famous Supply coordinate the delivery of materials to customers. They process and manage customer orders, review warranty requests, and maintain relationships with contractors and builders while handling customer inquiries via phone and email.
The Full Stack .Net Developer will be responsible for consulting with stakeholders, designing, developing, and implementing web application solutions in an Agile environment. The role involves writing and testing code, maintaining software documentation, ensuring security and functionality, and collaborating with teams to enhance application architecture.
The IT Help Desk, Tier 2 role involves providing advanced technical support for computer systems, hardware, and software. Key responsibilities include resolving tier two technical issues, supporting users on-site and via phone, creating documentation, and assisting with user onboarding. The position also entails participating in projects and following incident response procedures.
The IT Help Desk Technician provides technical assistance and support for computer systems, hardware, and software. They respond to requests, troubleshoot issues, assist in onboarding and equipment setup, and document problems in the Helpdesk ticketing system. The role requires collaboration with IT teams and a customer-oriented approach, managing both onsite and remote requests.
The Chicago Territory Sales Manager is responsible for driving sales of plumbing and HVAC products, maintaining relationships with contractors, conducting product training, analyzing sales trends, and addressing customer complaints. This includes engaging with existing customers and participating in demand planning.
The IT Systems Administrator will maintain and enhance the technology infrastructure, providing support and troubleshooting for various IT systems, including servers and virtual technologies. Responsibilities include managing Microsoft Active Directory, conducting backups, leading helpdesk support efforts, and developing financial plans aligned with IT innovation.
The Customer Order Processor manages and coordinates the delivery of materials for customers, processes orders, resolves warranty material requests, and maintains relationships with contractors and builders while addressing customer inquiries via phone and email.
The Payroll Supervisor oversees the precise and timely processing of payroll, ensuring compliance with tax regulations and reporting requirements. Responsibilities include payroll processing, managing audits, and maintaining employee records. The role necessitates strong attention to detail and collaboration with HR and accounting teams.