Search the 16 jobs at Famous Supply

The Customer Service Manager ensures a great customer experience by leading a small team in managing order fulfillment and inventory. Responsibilities include leveraging the ERP system, using RF scanners for tasks, overseeing associates, providing customer support, and maintaining product knowledge in HVAC and plumbing parts.

The Supply Chain Analyst will optimize inventory levels and enhance operational efficiency through demand planning and forecasting. Responsibilities include managing system updates, analyzing sales data, collaborating with sales teams, and recommending process improvements for enhanced forecasting.

Customer Order Specialists at Famous Supply coordinate the delivery of materials to customers. They process and manage customer orders, review warranty requests, and maintain relationships with contractors and builders while handling customer inquiries via phone and email.

Outside Sales Associates build and maintain customer relationships, providing exceptional service while meeting customer needs in HVAC and plumbing. Responsibilities include generating new business, servicing existing customers, and facilitating access to products and solutions. The role requires travel to customer locations and effective communication.

The Graphic Designer will create visual solutions for marketing programs by designing materials for print and digital needs. Responsibilities include collaborating with internal teams to maintain brand guidelines, managing multiple projects, creating templates, and assisting with communication and content creation for events.

The Chicago Territory Sales Manager is responsible for driving sales of plumbing and HVAC products, maintaining relationships with contractors, conducting product training, analyzing sales trends, and addressing customer complaints. This includes engaging with existing customers and participating in demand planning.

The Accounting Assistant supports the Famous Supply National Accounts team by managing cash application processes, disputing invoices, and collaborating with purchasing on direct orders. Responsibilities include assisting with billing and working with the Purchasing Admin on credit and back-charges as needed.

The ERP Administrator will support, optimize, and implement the Epicor Eclipse ERP system. Responsibilities include providing technical support for users, collaborating with stakeholders to align ERP with organizational goals, leading project lifecycles, and performing system analysis to enhance performance and integration with other business applications.

The Eclipse ERP Administrator will provide technical support, lead project lifecycles, design modules, and optimize the Eclipse ERP system in alignment with organizational goals. This role requires collaboration with stakeholders to enhance processes and system integrations while ensuring optimal performance of the ERP platform.

The IT Network and Support Leader is responsible for managing and securing the organization's technical infrastructure, overseeing IT networking, cybersecurity, and user support. Key duties include strategic planning for IT risk mitigation, leading the support team, coordinating cybersecurity measures, and managing vendor relationships.

The IT Systems Administrator will maintain and enhance the technology infrastructure, providing support and troubleshooting for various IT systems, including servers and virtual technologies. Responsibilities include managing Microsoft Active Directory, conducting backups, leading helpdesk support efforts, and developing financial plans aligned with IT innovation.

Inside Sales Associates provide exceptional service to customers, assisting with their needs for contractor materials via phone. Responsibilities include processing customer orders, managing open orders, and ensuring bids are met effectively to support customer completion of their jobs.

The Customer Order Processor manages and coordinates the delivery of materials for customers, processes orders, resolves warranty material requests, and maintains relationships with contractors and builders while addressing customer inquiries via phone and email.

The Software Developer will maintain, upgrade and improve the Epicor Eclipse ERP software by diagnosing issues, customizing the code, and collaborating with project management teams to enhance system functionality and user experience. Responsibilities include developing documentation, responding to technical alerts, and leading code migrations during software upgrades.

The Northeast Territory Sales Manager will drive sales of plumbing and HVAC products, develop new prospects, maintain customer relationships, conduct product training, analyze sales trends, and manage customer-specific demands while ensuring customer satisfaction.

The Florida Territory Sales Manager is responsible for driving sales of plumbing and HVAC products, maintaining contact with contractors, training on products, analyzing market trends, and fostering long-term customer relationships. The role includes logging sales activities in a CRM and addressing customer concerns on-site as needed.