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The Product Support Engineer investigates and resolves technical issues within the platform, collaborates with operations and engineering teams, automates support tasks, and creates support documentation. The role requires debugging skills and experience with web applications.
The Sr. Business Analyst will work with stakeholders to gather business requirements, manage technical projects, facilitate communication between teams, and utilize data insights for process improvement. They will also support the development of automated tools and ensure compliance with industry standards.
The Staff Software Engineer will lead the design and architecture of complex systems, mentor junior engineers, write high-quality code, and drive initiatives to reduce technical debt while ensuring overall software maintainability and security. They will also resolve high-severity incidents and explore new technologies to improve performance across the organization.