Benefits at EasyPost

The Technical Documentation Specialist II is responsible for creating and maintaining user manuals, technical guides, and FAQs, ensuring effective communication of complex technical information for various audiences. This role involves collaboration with cross-functional teams to gather content and adapt it to user needs, while also staying updated on industry trends and best practices in technical communication.

The Solutions Engineer will bridge the sales and technical teams by understanding customer needs, designing solutions, assisting with project plans for integration, and collaborating with sales and product teams to ensure successful implementation. Responsibilities include customer management, data collection, and maintaining strong relationships to drive customer progress.

The Sales Enablement Manager will develop and implement strategies to support the sales team through training programs, sales collateral creation, and sales technology integration. Responsibilities include onboarding new hires, conducting training sessions, managing sales content, analyzing performance data, and fostering collaboration between sales and other departments.