Benefits at Dialpad

As a Senior Data Analyst at Dialpad, you will collaborate with business stakeholders to leverage big data, performing statistical analysis and building machine learning models to provide actionable insights. You will also develop automated dashboards that promote data self-service, enhance data quality, and engage with offshore teams to deliver complex projects efficiently.

The Multilingual Data Specialist will enhance Dialpad's AI features focusing on French, involving data collection, annotation, and quality assurance for NLP and ASR models. Responsibilities include designing annotation projects, training annotators, and ensuring project standards are met throughout the data lifecycle.

As a CX Learning Experience Designer at Dialpad, you'll create engaging self-serve training materials for customer onboarding and support. Your responsibilities include instructional design, video content creation, and LMS management, ensuring the delivery of high-quality learning experiences that align with organizational goals. You'll collaborate with various teams and leverage your expertise in multimedia development and adult learning principles to empower customers.