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The Sales Manager will manage and train salespeople, collaborate with leadership to develop sales processes, track team performance metrics, and ensure adherence to the sales methodology. They are responsible for meeting revenue goals and fostering a high-engagement team culture.
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
The Sales Development Representative is responsible for qualifying potential prospects, creating a revenue pipeline, utilizing SalesForce to schedule appointments, reporting findings to the Sales team, and contributing to team meetings and policy. The role focuses on developing sales skills and career advancement within a startup culture.
