Search the 62 jobs at Darktrace

As a Channel Manager at Darktrace, you will lead partner and channel growth in the Middle East and Gulf regions by generating new business opportunities, developing partner strategies, and collaborating with marketing and sales teams to enhance partner recruitment and sales, while maintaining strong relationships with partners and providing critical management reporting.

As a Deal Desk Analyst, you will support the Sales organization by advising on deal structure, contracting, and margin analysis. You will manage non-standard deal requests, review contracts for revenue recognition compliance, and drive adoption of pricing policy changes while collaborating with cross-functional teams.

The Customer Success Manager will manage a portfolio of SMB accounts, ensuring onboarding, developing relationships, providing customer training, and advocating for customer needs. The CSM will also monitor customer health metrics, engage in proactive support, and track performance KPIs to enhance customer satisfaction and retention.

The Strategic Customer Success Manager is responsible for managing key customer accounts, driving adoption and renewals, and increasing Net Revenue Retention through upsells. This role involves relationship building, conducting business reviews, and ensuring customer success with Darktrace's AI-powered cybersecurity solutions.

The Account Executive will prospect new business, collaborate with technical experts, and develop strong relationships with clients in the LATAM region, focusing on upselling and security strategies.

As a Solutions Engineer at Darktrace, you will serve as the technical lead, engaging in both pre-sales and post-sales processes. Your role involves collaborating with sales teams, conducting client demonstrations, and developing customized deployment strategies while becoming a trusted advisor to clients.

The Manager of Customer Success will lead and mentor a team, drive customer adoption and retention, manage partner relationships, focus on upselling opportunities, and ensure exceptional service for clients in the cybersecurity sector.

Sales Development Representative role at Darktrace, a global leader in cyber security AI. Responsibilities include making outbound calls, setting appointments, and establishing relationships with new customers. Fluency in German and 6 months of previous outbound sales experience required. Benefits include holiday days, healthcare, pension contribution, and more.

The role involves engaging with new prospective customers to identify business opportunities, qualifying leads, articulating the value of the company's cybersecurity solutions, and maintaining relationships to support business growth. Inside sales representatives will be expected to meet targets and collaborate with marketing and sales teams.

The Customer Success Manager at Darktrace will manage accounts across the UK&I region, focusing on customer engagement and satisfaction, driving adoption of cyber security solutions. Responsibilities include conducting business reviews, identifying upsell opportunities, and collaborating with various teams to ensure customer success and subscription renewals.

As a Sales Development Representative at Darktrace, you will engage with prospective customers to identify business opportunities. Your role involves cold calling, qualifying leads, and articulating the value of Darktrace's cyber security solutions to improve clients' information security. You will maintain relationships with key decision-makers and work towards achieving sales targets.

The Sales Development Representative at Darktrace is responsible for engaging with new customers to identify and develop business opportunities, articulating the company's value proposition, building relationships with senior executives, and meeting sales targets through effective communication and follow-up strategies.

The Account Executive will manage the full sales cycle, prospect for new business, present Darktrace's cyber threat defense solutions, and collaborate with technical experts for deal closures. Strong communication skills and the ability to build relationships are essential.

As a Customer Success Manager at Darktrace, you will manage a portfolio of existing customers, ensuring they maximize the benefits of their Darktrace deployment. Your responsibilities include handling customer escalations, driving renewals and expansions, and collaborating with cross-functional teams. You'll be expected to conduct health checks and present solutions to senior professionals within the cybersecurity field.

Manage accounts across the Benelux customer base, drive adoption and outcomes leading to renewals and expansion, conduct business reviews with clients, identify upsell opportunities, collaborate with internal teams, and monitor customer engagement to assess risk and improve account health.

Manage and lead a team of Sales Development Representatives, collaborating with various stakeholders to meet regional needs. Responsibilities include recruiting, coaching, conducting performance reviews, and managing team productivity to achieve sales goals.

The Solutions Engineer will act as the technical lead between clients and Darktrace, qualify and drive new business opportunities, collaborate with the sales team, conduct technology demonstrations, and design client-specific deployment strategies while traveling to client sites as needed.

As a Solutions Engineer, you will provide technical pre-sales and post-sales support to enhance customer satisfaction and drive revenue growth. You will collaborate with sales teams to deliver Proof of Value engagements, present cybersecurity reports to clients, and design custom integrations. Ideal candidates have technical backgrounds or related degrees, along with strong knowledge of network devices and cybersecurity.

Deal Desk Analyst at Darktrace, a global leader in cyber security AI. Responsibilities include deal structuring, contracting, margin analysis, revenue recognition compliance, and process improvements. Requires 4+ years of Deal Desk experience at a SaaS company. Strong collaboration and problem-solving skills are essential.

Join Darktrace, a global leader in cyber security AI, as a DevOps Engineer in a hybrid setup. Responsibilities include managing systems in AWS and Azure, collaborating in agile teams, and leveraging expertise in CI/CD, Python, and infrastructure provisioning tools. Benefits include holidays, medical insurance, and more.