Cut+Dry
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The Technical Integration Lead will perform software integrations while providing technical leadership to an offshore team. Responsibilities include coding, developing requirements, task estimation, team coordination, process improvement, and ensuring quality assurance throughout integration projects. The role acts as a liaison between U.S. customers and offshore developers.
As Support Lead, you will manage the domestic support team, train customer support staff, resolve issues involving account management, supplier configurations, and integration errors, while ensuring exceptional customer service and collaboration with production engineers for complex issues.
The Senior Onboarding Analyst will manage the onboarding process for new Distributor Partners, coordinating with analysts, developers, and growth managers to ensure a smooth integration onto the Cut+Dry platform. Responsibilities include facilitating training, gathering requirements, identifying blockers, and improving automated onboarding tools while acting as a product expert for stakeholders.
As a Growth Manager, you'll manage foodservice distributor relationships to drive revenue growth, promote platform usage, provide training, and support upsells while ensuring a high level of customer satisfaction and retention.