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As the Product Support Lead, you will support clients through web meetings, chat, and email, resolving complex technical issues while enhancing customer experience. You are expected to provide educational tips about the platform and analyze issues to prioritize them effectively while collaborating with internal teams.
As a Global Senior Recruiter, you will manage the full recruitment cycle for hiring across the EMEA and UK regions. Responsibilities include sourcing, screening, and interviewing candidates, developing recruitment strategies, and collaborating with HR and hiring managers for onboarding.
The Engineering Lead will guide the technical direction of the platform, manage engineers, enhance product features based on client feedback, and collaborate cross-functionally to achieve goals, while utilizing AI tools to drive efficiency.