Costar Technologies Inc.
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Technical Support Engineers provide remote technical support for clients, resolving IT and CCTV-related issues. Key responsibilities include diagnosing technical problems, assisting with account setups, and ensuring client systems run smoothly. They document issues for the knowledge base and maintain strong client relationships.
Responsible for the design, implementation, and maintenance of wireless networks nationwide with occasional travel to Canada. Requires extensive travel, valid driver's license, and ability to lift 30lbs.
The Sales Engineer will act as a technical resource to support the sales team, focusing on customer project support, system integration, and sales/marketing assistance. Responsibilities include maintaining product knowledge, assisting in installations and training, and providing technical support for third-party product integration.