Search the 13 jobs at ComplyAdvantage

The Manager of Customer Success for the APAC region will oversee and mentor a team of Customer Success Managers, focusing on nurturing client relationships, ensuring successful onboarding, driving product adoption, managing performance goals, and collaborating with various teams to enhance the customer experience.

As an Account Executive at ComplyAdvantage, you will drive growth by prospecting and generating new business opportunities, engage with senior decision makers, manage a sales pipeline, and contribute to the onboarding and training of junior sales staff. You will utilize your sales expertise in the financial services sector, particularly in B2B SaaS solutions, to meet and exceed sales targets.

As a Customer Success Manager, you will manage relationships with mid-market clients, ensuring successful onboarding, driving adoption, minimizing churn, and supporting cross-selling efforts. You'll collaborate with various teams to enhance the product based on customer feedback, oversee training sessions, and contribute to marketing campaigns.

As a Customer Success Manager, you will manage relationships with mid-market customers, ensuring successful onboarding, training, and adoption of our SaaS-based anti-money laundering solutions. Your role involves supporting clients, driving product feedback, and collaborating with teams to enhance customer experience and expand contract revenue.

As a Tier 1 Technical Support Analyst, you will respond to customer queries, resolve technical issues, collaborate with internal teams, and enhance customer experience through effective communication and troubleshooting. You'll utilize various tools to support customers and work to identify knowledge gaps in internal documentation.

The Revenue Operations Lead will optimize go-to-market processes, enhance data accuracy, and drive strategic insights for the organization. Responsibilities include managing data models, forecasting, identifying bottlenecks, and providing analytical support for pricing strategies and sales incentives while facilitating change management within the team.

As a Technical Support Associate, you will respond to customer queries through email and calls, identify customer needs, analyze product malfunctions, and collaborate with internal teams to improve the customer experience. Your role involves supporting customers and gathering feedback for product enhancements.

As a Senior Data Scientist, you will enhance Financial Crime solutions at ComplyAdvantage by leveraging data analysis and machine learning. You will collaborate with various teams to develop data products, conduct analysis, and improve existing data processes, while communicating complex insights effectively.

Design, implement, and maintain data layer orchestration systems, manage and monitor data layer components on AWS and GCP, configure and deploy backup solutions, implement cost management strategies, perform performance tuning, collaborate with teams, provide technical support and guidance, collaborate on data sharding strategies

As a Technical Support Associate, you'll respond to customer queries via email and calls, helping them optimize their use of products. You will analyze product malfunctions, collaborate with internal teams, gather customer feedback, and improve overall customer experience.

The Data Acquisition Specialist will focus on collecting and reviewing data sets related to financial crime, collaborate with engineering, and ensure high data quality. The role requires strong analytical skills, attention to detail, and effective communication within a team environment.

As an Account Executive, you will generate new business opportunities through outbound activities, engage with key decision-makers in the financial industry, manage your sales pipeline, and provide market feedback. You are expected to consistently exceed quarterly targets and contribute to the training of junior sales staff.

The Account Executive will drive growth by building a quality sales pipeline in the financial crime sector. Responsibilities include generating leads, engaging decision makers at various financial institutions, managing the sales process, and providing market feedback to internal teams. The role emphasizes meeting or exceeding sales targets and contributing to team training and development.