Search the 11 jobs at Coates Group

The Senior Full-Stack Engineer will lead technical execution and strategic development for Digital Menu Board solutions, delivering high-quality CMS features and ensuring robust solutions. Responsibilities include technical leadership, strategic mentorship, architectural oversight, quality assurance, and collaboration with DevOps for optimized cloud infrastructure.

The Support Engineering Lead is responsible for overseeing the Support Team, providing advanced technical support, managing escalations, enhancing operational efficiency, and mentoring team members, while also maintaining expert-level product knowledge and developing training resources.

The Account Manager will be responsible for managing and ensuring the success of a key US-based, QSR account at Coates Group. This role involves overseeing account management for multiple projects, collaborating with clients and internal teams, and driving operational and commercial performance objectives.

As a Commercial Legal Counsel, you will draft and negotiate contracts, provide legal advisory services, and implement legal processes to enhance efficiency while mitigating risks. You will act as a trusted advisor across global teams, ensuring contracts align with business objectives while maintaining compliance.

The Customer Success Specialist is responsible for maintaining and enhancing customer relationships, ensuring satisfaction with post-install support services, and communicating effectively with stakeholders. They will work alongside the Customer Success Manager to address customer needs, manage escalations, and contribute to optimal support delivery.

The Level 2 Technical Support Engineer will act as a bridge between customers and internal teams, providing technical solutions and support. Responsibilities include handling support tickets, providing phone and email support, troubleshooting issues, maintaining customer rapport, and collaborating with stakeholders to ensure service level agreements are met.

The Senior DevOps Engineer will enhance software application delivery and lifecycle management by automating processes, optimizing systems, and ensuring the reliability and security of production environments. Responsibilities include collaborating with teams, implementing DevOps practices, managing AWS instances and IoT devices, and proposing system architecture changes.

The Technical Support Engineer L3 provides inbound technical support, troubleshooting complex software and hardware issues for clients in the hospitality and retail sectors. Responsibilities include maintaining customer rapport, contributing to documentation, and collaborating with development teams for bug resolution. This role also involves testing and maintenance of hardware devices and performing network troubleshooting to ensure operational efficacy.

The Senior Full Stack Engineer is responsible for developing end-to-end solutions for clients, collaborating with architects and design teams, mentoring junior engineers, maintaining coding standards, and ensuring robust technical documentation. They influence engineering practices and participate in agile processes.

The Commercial Analyst will work with regional leadership to develop a strategic plan for growth, support cross-functional initiatives, drive commercial outcomes, identify cost optimization opportunities, analyze business performance, and prepare forecasts while collaborating with finance on projects.

The Solutions Architect at Coates Group will ensure architectural integrity and consistency by designing and implementing systems that align with the company's IT strategy. Responsibilities include developing architectural blueprints, choosing technologies, creating documentation, and collaborating with various teams to address business challenges while ensuring compliance and integration with existing systems.