Search the 14 jobs at Clara

As a Customer Happiness Associate, you'll support customers by resolving escalated issues, troubleshooting problems, and providing proactive follow-ups. You will engage with B2B clients to understand their needs and ensure high-quality service, employing tools like Google Drive and customer relationship management systems to streamline processes.

The Backend Engineer will design and implement robust and scalable software solutions, collaborate with the development team, guide junior developers, maintain existing systems, and enhance software modules. The role requires a focus on efficiency, security, and seamless functionality in backend systems to meet organizational objectives.

As a Customer Success Manager at Clara, you will build strong relationships with B2B clients, manage and prospect new companies, and develop strategic sales and marketing plans. You'll be responsible for sales forecasting and maintaining commercial relationships with both existing and potential clients, leveraging your experience to engage with C-level executives.

The Customer Acquisition Associate will be responsible for managing a large prospect database, conducting account research, improving sales processes, forecasting monthly metrics, and collaborating with various teams to achieve sales targets. They will utilize CRM software and prospecting tools to exceed sales goals.

The Key Account Manager will develop sustainable relationships with companies, handling sales and marketing plans, managing prospects, and conducting sales forecasting. This role requires strong relationship management skills, particularly at the C-level, and experience in the B2B sector, especially within financial settings.

The Customer Success Specialist at Clara will build and maintain relationships with companies, manage client onboarding, and execute sales and marketing strategies. Responsibilities include sales forecasting and serving as the primary commercial contact for clients, requiring strong relationship-building skills at the C-level.

As a Capital Markets Associate, you will support fundraising efforts, optimize capital structure, and contribute to financial initiatives. Responsibilities include structuring debt facilities, maintaining investor relations, conducting market research, and collaborating on strategic finance projects. Strong analytical, financial modeling, and project management skills are essential.

As an Engineering Manager, you will lead and mentor a team of engineers, oversee individual development, plan and execute technical solutions, collaborate across teams, manage technical debt, and contribute to the engineering strategy.

The Senior Account Executive will manage a database of prospects, perform account research, maintain an updated Pipeline, control KPIs, and act as an internal Project Manager while driving sales results in line with goals.

The Customer Success Associate will manage a portfolio of accounts, ensuring client satisfaction and engagement. Responsibilities include providing personalized support, identifying upselling opportunities, monitoring product usage, collaborating with sales and marketing teams, and collecting client feedback to improve services. Strong communication and CRM tool proficiency are essential.

The Acceptance & Fraud Associate will monitor fraud prevention processes, ensuring transactions are verified, refunds are processed timely, and improvements to fraud prevention models are proposed. Responsibilities include analyzing high-risk transactions, communicating professionally with clients, and safeguarding information.

The iOS Engineering Specialist will handle the full development cycle of apps, enforce best practices for high-quality apps, mentor junior developers, design internal libraries, and collaborate with product and operations teams to understand project requirements.

The Backend Engineer Expert will design and implement scalable backend systems, enhance existing software, and guide junior developers in best practices. The role involves participating in the full product development lifecycle and ensuring the efficiency and security of backend solutions.

As a Customer Success Associate, you will manage a portfolio of client accounts, ensuring satisfaction and engagement. You will provide personalized support based on client needs, identify upselling opportunities, monitor product usage for issues, and work closely with sales, product, and marketing teams. Collecting client feedback to improve services and using CRM tools for tracking will also be part of your role.