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As a Support & Enablement Specialist, you will manage Tier 1 customer support requests, assist with customer onboarding and data migration, analyze usage data to create reports, and drive new initiatives to enhance customer experience at a transportation tech startup.

The Customer Experience Manager will oversee customer onboarding and support, build relationships with key stakeholders, and ensure a smooth product adoption process. This role requires collaboration with internal teams to manage multiple projects and address customer inquiries effectively, while fostering engagement and satisfaction among clients.