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Brinqa
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Cloud • Security • Software • Cybersecurity
As a Senior Technical Account Manager at Brinqa, you will engage with high-value customers to enhance product adoption and provide expert technical advice. You'll resolve escalations efficiently and advocate for customer needs across departments while maintaining strong stakeholder relationships.
Cloud • Security • Software • Cybersecurity
The Senior Technical Support Engineer will oversee customer technical concerns related to Brinqa deployments, troubleshoot complex issues, and ensure strong communication with customers. The role involves writing Java/Groovy scripts, performing root cause analysis, and collaborating with internal teams. This position demands a strategic thinker with a customer-first approach who can manage high-profile support cases effectively.