The Customer Experience Assistant Manager will lead and mentor a team to deliver exceptional service in a fast-paced retail environment. Responsibilities include recruitment, achieving sales targets, managing customer experiences, handling escalations, and collaborating with various departments to ensure a high standard of service and luxury presentation.

The Digital Product Manager will enhance the website experience at Brilliant Earth through collaboration with cross-functional teams, analyzing data, and driving product delivery aligned with the company's vision. Responsibilities include managing product roadmaps, conducting A/B testing, creating technical documentation, and defining KPIs.

As a Jewelry Sales Associate, you will provide an exceptional customer experience by guiding customers through purchasing decisions both in-person and virtually. You will manage incoming sales leads, assist customers during and after sales, and work to exceed sales targets in a luxury jewelry showroom environment.