The Ecommerce Business Analyst at Brilliant Earth will automate workflows, perform quantitative analyses, and support enhancements in e-commerce operations. Responsibilities include gathering requirements, optimizing processes, managing integrations, and ensuring quality assurance for project deliverables.

As a Jewelry Sales Consultant, you will provide exceptional customer service in-person and online, helping customers find their ideal jewelry. You will manage sales leads, assist customers with inquiries and appointments, and contribute to a positive shopping experience while striving to exceed sales targets in a dynamic environment.

The Director of Sales and Workforce Analytics leads workforce optimization and sales performance analysis. Responsibilities include maximizing workforce productivity, managing capacity planning, delivering sales performance reports, and fostering a culture of excellence within the sales team, all aimed at improving the customer journey and organizational efficiency.