Brilliant Earth
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The Assistant Manager will lead a Customer Experience team, fostering a positive environment while achieving sales and customer service goals. Responsibilities include team recruitment and management, enhancing customer interactions in a luxury showroom, handling inquiries, and collaborating with various departments to improve customer experience and store operations.
Jewelry Sales Associates guide customers through personalized jewelry purchasing experiences both in-person and virtually. They manage sales leads, assist in post-sale services, and create a luxury customer experience while meeting sales targets. Associates are responsible for ensuring a pleasant environment in the showroom and using the ERP system for task management.
The Lead Internal Auditor at Brilliant Earth will manage audit projects, execute Sarbanes-Oxley testing, prepare workpapers, conduct risk assessments, and develop audit reports. The role involves coaching team members, ensuring compliance with audit standards, and communicating effectively with management. The position requires innovation, multi-tasking, collaboration, and attention to detail.