The Program Manager oversees product lifecycle management, coordinates releases, track project progress, and works with various teams to ensure successful software releases for the Tech Team.

The Vice President, Professional Services at BlueCat leads the professional services sales team, ensuring successful delivery of client projects, managing resources, and achieving financial targets. The role involves strategic planning, customer engagement, and collaboration across departments to enhance customer satisfaction and drive adoption of services.

The Instructional Designer at BlueCat will develop software product training content, collaborating with SMEs to create effective digital learning materials for diverse audiences.

Manage and draft technology and vendor contracts, support sales and project operations, oversee legal entity management, and improve legal processes.

Lead the Customer Care team by managing operations, achieving support KPIs, coaching staff, and ensuring superior customer service experiences.

Design, implement, and manage network solutions for enterprise infrastructure, ensuring security, performance, and reliability. Mentor junior engineers and conduct security audits.

Design, develop, and execute automated test scripts for functional and performance testing. Ensure test coverage and mentor junior team members.

The Senior Software Engineer will develop the BlueCat Cloud Platform, focusing on high-performance microservices using Python and Golang, while managing distributed systems and APIs.

The Principal Data Engineer will lead the design and development of large-scale data lake systems, optimize data processing, and collaborate with teams to enhance data-driven products.

Lead the development of the BlueCat Cloud Platform, focusing on cloud-native technologies and distributed systems while mentoring engineers and driving architectural decisions.

The DevOps Engineer will design and optimize cloud infrastructure, focusing on Kubernetes and Terraform, ensuring the security and availability of applications while collaborating across teams and maintaining best practices.

The Technical Product Leader develops product strategies for cloud network observability solutions, collaborates with engineering and marketing, and drives revenue growth by integrating customer feedback and market trends.

Manage product operations, facilitate agile processes, oversee release management, and support business teams with product launch strategies.

The Learning and Enablement Systems Specialist manages learning systems, provides user support, analyzes data for improvement, and ensures quality. Responsibilities include tech stack oversight, documentation, and reporting to optimize learning outcomes.

The Renewals Customer Success Manager will manage customer renewals, negotiate contracts, ensure timely commitments, and track forecasts, all while working collaboratively with internal teams.

The Cloud Infrastructure Administrator will design and manage private cloud infrastructure, deploying and configuring server and network resources, troubleshooting issues, and ensuring security and reliability in a multi-datacenter environment.

The Enterprise Account Executive is responsible for selling DDI solutions to enterprise clients, managing accounts, and achieving sales targets. Tasks include pipeline development, account strategy execution, and collaborating with internal teams.

Assist with revenue recognition, month-end procedures, analyze revenue performance, review contracts, implement improvements, and support finance goals.

The HR & Payroll Administrator is responsible for payroll processing, HR administration, compliance oversight, and managing employee records while ensuring adherence to Serbian labor laws.

Provide first-line support for customers with technical network issues by managing cases, identifying, resolving, and documenting problems, while ensuring communication with stakeholders and gathering feedback.