As a Junior UX Designer at BlueCat, you will collaborate with cross-functional teams to design user-centered digital experiences. Your responsibilities include creating wireframes, prototypes, and visual designs while ensuring usability and consistency. You will advocate for user-focused design principles and assist in maintaining design guidelines, contributing your skills to enhance product solutions.

Provide first-line technical support for network monitoring issues, manage customer cases, resolve common issues using knowledge base articles, and escalate unresolved issues to higher support tiers while ensuring clear communication with stakeholders.

The Technical Manager at BlueCat will lead and mentor a software development team while actively contributing to coding in an agile environment. Responsibilities include collaborating on design, ensuring code quality, managing project roadmaps, and participating in product discussions.

The Solution Consultant at BlueCat will lead Professional Services engagements, focusing on data analysis, migration strategies, and technical guidance for large customers. Responsibilities include creating production plans, conducting training sessions, and providing architectural recommendations. Strong engagement with clients and collaboration with professional services teams are essential.

The Sr Software Developer will translate requirements into secure applications, collaborate with Integration Engineers, drive the design of scalable solutions, and recommend new technologies to enhance maintainability and quality. Responsibilities also include participating in sprint reviews, code deployments, and tackling complex design challenges while using various web frameworks and APIs.

The Senior Financial Analyst at BlueCat will provide key financial analysis, forecasting, and reporting to support revenue growth and customer retention. Responsibilities include sales performance analysis, sales incentive plan analysis, spend forecasting, and pricing strategy support. The role is essential for strategic decision-making aligned with financial goals.

The Senior Legal Counsel will provide legal guidance on technology transactions, support compliance initiatives, facilitate M&A processes, advise on product development of new features, and manage legal entities globally while coordinating with outside legal counsel.

As an Enterprise Support Engineer at BlueCat, you'll support dedicated enterprise customers, leveraging your technical expertise to troubleshoot issues, optimize the use of BlueCat products, and maintain effective technical relationships. This role involves creating documentation, performing system tests, and collaborating across teams to enhance customer satisfaction.

The QA Team Lead at BlueCat will ensure the quality and reliability of software products through technical oversight and team leadership. Responsibilities include defining test strategies, conducting code reviews, mentoring junior engineers, and driving QA activities to align with project goals. The role fosters continuous improvement and collaboration within the QA team.

The Software Program Manager will coordinate and manage the Tech Team's deliverables, ensuring that the Product Lifecycle Management (PLM) process is followed throughout the release cycle while managing stakeholder communications and risk assessments.

The Instructional Designer at BlueCat will develop training programs for technical software products focused on networking concepts. Key duties include creating structured content and storyboards, collaborating with subject matter experts, and utilizing various digital media to enhance learning experiences. The role requires strong communication skills, a solid understanding of digital learning best practices, and the ability to simplify complex topics for diverse audiences.

The Technical Writer will be responsible for migrating product documentation to DITA format, determining end user needs, collaborating with product teams, developing and standardizing documentation, and gathering feedback across various company teams to ensure the accuracy and clarity of technical documents.

The Team Lead of Customer Care will manage the daily operations of the Customer Support team, ensure customer advocacy, maintain support KPIs, and develop team members through coaching. Responsibilities also include leading escalations, fostering a positive work culture, and collaborating with the Product team on issue management.

The Senior FP&A Reporting Manager at BlueCat will lead financial reporting processes, focusing on internal and external reporting, including the Monthly Business Review and board presentations. Responsibilities include financial data analysis, process optimization, and collaboration with business leaders to provide insights and support strategic decision-making.

The Partner Development Representative at BlueCat focuses on expanding channel relationships by communicating effectively with partners, developing new business opportunities, managing deal registrations, and supporting BlueCat's sales efforts. This role requires strong communication, time management, and a pro-active approach to relationship building with partners.