The Technical Support Specialist at Bitsight will handle Level 1 product and technical inquiries via email, chat, and phone. Responsibilities include resolving customer tickets, identifying common issues, collaborating with product teams, and developing help content. The role demands strong technical problem-solving skills and excellent communication abilities, while working in a high-volume support environment.

The Account Executive at Bitsight is responsible for growing revenue in the Oceania market through new business development and managing existing accounts. This involves researching priority accounts, executing prospecting campaigns, collaborating with marketing, and maintaining accurate CRM records. The role requires strong consultative selling skills and the ability to engage with C-level executives.

As a Senior Customer Success Manager at Bitsight, you will drive customer satisfaction and retention by managing customer relationships, onboarding, and advocating for customer needs. You will work collaboratively with internal teams and focus on achieving value outcomes for customers while managing multiple projects and ensuring timely communication.

The Senior Software Engineer will enhance the Core Data team at Bitsight by optimizing the processing and storage of vast amounts of security data. Responsibilities include collaborating with data science teams, integrating new data sources, and ensuring the delivery of reliable, maintainable, and secure code in a SaaS environment.

The Senior Product Designer at Bitsight will collaborate with cross-functional teams to define user experiences for enterprise web applications. Responsibilities include leading design projects, conducting user research, creating workflows, and developing high-fidelity designs and prototypes. The role requires strong communication, critical thinking skills, and the ability to advocate for users while aligning designs with business goals.

The Senior Data Engineer will optimize data flows, implement monitoring processes for data quality, and innovate scalable data infrastructure. The role involves coding, creating documentation, collaborating with various teams, and delivering data engineering support to enhance data-driven business strategies.

As a Staff Threat Researcher at Bitsight, you will research threats, develop detection patterns from various data sources, and enhance malware tracking systems. Responsibilities include creating network telemetry data systems, documenting research findings, leading malware initiatives, and mentoring junior team members.

The Customer Success Manager will manage customer life cycles, ensuring onboarding, product adoption, retention, and expansion. This role requires strong communication skills and a hands-on technical background. Responsibilities include mitigating churn risks and establishing trusted relationships with customers.

As a Senior Software Engineer, you will deliver high-quality code within an Agile team, focusing on building and maintaining a SaaS application and REST APIs. You'll collaborate closely on designing features, optimizing systems, and improving code quality while contributing to the continuous delivery process.

The Staff Data Scientist will develop and implement statistical methodologies, manage data pipelines, contribute to testing frameworks, and create technical content for documentation. The role involves research and integration of additional data sources to enhance cyber risk assessment models, ensuring the accuracy and repeatability of results.

As Director of Ratings Strategy at Bitsight, you'll lead a data science team focused on cybersecurity data management, collaborating with various departments to innovate risk analysis methodologies and enhance product use cases. You'll engage with stakeholders to validate initiatives and represent the team on company-wide objectives.

The Senior GRC Analyst will lead the development of compliance programs, perform vendor risk assessments, serve as a compliance expert, manage audits, and implement monitoring strategies. Responsibilities include documenting GRC frameworks and mentoring team members.

The Senior Data Scientist at Bitsight will maintain and improve the methodology for the Security Rating SaaS product. Responsibilities include developing cybersecurity posture metrics and methodologies, working with data at scale, creating models for risk assessment, and collaborating with marketing and engineering teams. The role entails leveraging computational and statistical methods to analyze and quantify cybersecurity elements.

The Technical Product Marketing Manager will lead the go-to-market strategy in the Cyber Threat Intelligence market. Responsibilities include conducting market research, creating technical content, supporting sales teams, and representing the company at industry events to establish thought leadership.

The Director of People Operations & Total Rewards will lead Bitsight in developing and executing comprehensive compensation and benefits programs, ensuring alignment with business goals while fostering a high-performance culture. The role includes overseeing a global team and managing all aspects of equity compensation and people operations functions.

As a Senior Technical Support Engineer at Bitsight, you will provide top-notch customer support, manage technical inquiries, collaborate with engineering and product teams, and document learnings. Your role includes addressing customer requests, solving issues, and becoming an expert on the Bitsight platform while supporting Fortune 100 companies.

The Enterprise Account Executive at Bitsight will focus on acquiring new clients, managing customer relationships, and executing prospecting campaigns. Responsibilities include reporting sales performance, updating CRM tools, and resolving customer complaints while maintaining a strong knowledge of Bitsight's products and market dynamics.

The Senior Software Engineer at Bitsight will focus on developing large-scale data pipelines, writing robust code in a continuous delivery environment, and collaborating with cross-functional teams to design and deliver features. They will also be responsible for problem-solving and fostering improvements within the team.