Bitsight Technologies
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As a Senior Technical Support Engineer at Bitsight, you will provide technical support to customers, assisting with requests via email, chat, and video calls. You'll solve customer issues in collaboration with engineering, document processes, and become an expert on the Bitsight platform, ensuring customer success and satisfaction.
The Sales Strategy & Analytics Manager at Bitsight will drive strategic sales planning, support business partners with data-driven insights, analyze sales trends, and enhance revenue forecasting processes. The role involves collaborating with cross-functional teams and optimizing sales operations through comprehensive reporting and data visualization using tools like Salesforce and Looker.
The Sales Development Representative (SDR) at Bitsight is responsible for identifying and creating new qualified sales opportunities, coordinating with Account Executives to manage prospects. The role involves educating prospects, generating interest, handling objections, and ensuring efficient lead management in Salesforce. This position is critical for driving revenue and requires effective communication and relationship-building skills.
The Solutions Engineer will support sales teams by leading pre-sales activities, demonstrating product knowledge, assisting with RFP development, and conducting Proof of Concept demonstrations. The role requires excellent communication skills and a strong understanding of cybersecurity principles.
The Enterprise Sales Executive is responsible for driving Bitsight's revenue in Oceania through prospecting, developing pipelines, managing full sales cycles, and expanding relationships within existing accounts. They will closely work with marketing and the sales team to identify opportunities, manage customer relationships, and provide insights into competition.
The Senior Data Engineer at Bitsight will focus on optimizing data flows, ensuring data quality, and developing scalable data pipelines. Responsibilities include collaborating with cross-functional teams, managing data architecture, and supporting data science initiatives with high-quality engineering solutions.
Manage customer relationships and engagements at Bitsight, ensuring smooth onboarding and deployment of cybersecurity solutions. Mitigate churn by addressing customer concerns and collaborating with internal teams to drive improvements. Build relationships with stakeholders and provide consistent updates on active items while maintaining excellent documentation.
As a Principal TPRM Consultant at Bitsight, you will support and operate clients' risk management programs, conduct third-party risk assessments, and develop executive-level reporting materials. You will drive Third Party Risk strategy, collaborate with customer personnel, and assist with API integrations, all while managing to key business goals.
The Senior Account Manager is responsible for developing territory plans to enhance client retention and product sales, establishing C-Level client relationships, and executing account plans. The role requires cross-functional collaboration to optimize product usage and maintaining updated account information in CRM.
As a Senior Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and value realization by managing customer relationships, leading onboarding, addressing concerns, and collaborating with internal teams. You will be proactive in ensuring customers achieve their goals with Bitsight's cybersecurity products.