Order Operations Specialist

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust Bitsight
• Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Description

• Responsible for the review and processing of incoming sales orders, including review of required paperwork for adherence to company policies. 

• Invoicing of orders.  And, where required, invoicing of orders within online supplier systems (ARIBA, Coupa, etc.)

• Oversee proper provisioning of orders.

• Completion of vendor onboarding forms, including those in online vendor systems. 

• Perform credit checks for new customers and resellers.

• Processing of credit memos where necessary ensuring accurate processing for downstream reporting and systems (Salesforce, CIQ, Looker, etc)

• Interface with sales operations to maintain accurate quoting and subscription entitlements within Salesforce.

• Engage with the collections team as necessary to ensure timely invoice payments.

• Work with an eye to scalability and improvement of current systems and processes.

Required skills

• 3 years experience in similar position.  

• Software/ high tech industry experience with SaaS or subscription revenue model.  

• Flexible with ability to work in fast-paced start-up environment.   Detail oriented.

• Familiarity with NetSuite preferred.  

• Familiarity with Salesforce a plus.

• MSExcel and MSOffice skills required.

Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Additional Information for United States of America Applicants:

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.