Search the 3 jobs at Abacus Group

The Solution Architect will collaborate with sales, engineering, and product teams to drive client engagement and delivery. Responsibilities include strategic selling, client relationship management, and developing solutions in cybersecurity. The role requires the presentation of technology offerings and overseeing the entire sales lifecycle to enhance the services provided by Abacus.

The Customer Experience Manager will manage relationships with 30-40 customers, facilitate meetings, provide training, and enhance the customer experience through feedback. Responsibilities include handling operational issues, upselling services, and collaborating with internal teams to ensure service quality.

As the Manager of Client Support Engineering, you will oversee a team responsible for supporting the Abacus platform, manage performance metrics, coordinate with engineering teams, and foster communication between clients and supportStaff while ensuring high-quality service delivery.