The System Administrator will provide remote support to clients in the financial services sector, addressing service requests while ensuring high standards of customer service. Responsibilities include technical support via phone and email, managing Active Directory, troubleshooting hardware, and configuring networking components. The role requires a proactive team player with strong communication skills and the ability to multitask in a dynamic environment.

The Customer Experience Manager will manage customer portfolios to provide guidance on best practices for using the Abacus platform. Responsibilities include conducting customer meetings, documenting feedback, upselling services, and providing training. The role requires strong interpersonal skills and technical understanding of customer technologies.

The System Administrator will provide remote technical support to clients, managing service requests and incidents while ensuring excellent customer service. Responsibilities include managing Active Directory, troubleshooting hardware and networking issues, and documenting support activities. The role requires effective communication and occasional travel, focusing on supporting Microsoft 365 and other technologies.

As a Sr. Client Technology Management Engineer, you will serve as a point of contact for clients, addressing their business needs through technology. Responsibilities include resolving technical issues, delivering tailored solutions, collaborating with vendors, performing root cause analysis, and identifying enhancement opportunities.

The Sr. Client Technology Management Engineer will serve as a critical point of contact for clients, resolving complex technological issues and tailoring solutions to meet client needs. Responsibilities include root cause analysis, coordinating with vendors, and collaborating with engineering teams to address client-specific challenges.

As the Manager of Client Support Engineering, you will oversee a team responsible for supporting the Abacus platform, manage performance metrics, coordinate with engineering teams, and foster communication between clients and supportStaff while ensuring high-quality service delivery.

The Sales Executive is responsible for selling IT and Cyber Services to alternative investment firms, developing market strategies, managing client relationships, driving sales cycles from prospecting to closing, and collaborating with internal teams. The role emphasizes professionalism, strong communication skills, and an understanding of the alternative asset management sector.

As a Senior Billing Analyst, you will manage invoicing for clients, validate and analyze billing data, and collaborate with teams to ensure billing accuracy. You will lead onboarding invoice reviews and generate reports, contributing to process improvements in a dynamic IT environment.

As a Sr Systems Engineer, you will architect and maintain data center platforms, manage multi-tenant platforms, respond to escalated issues, and provide off-hours support. You'll work in a team to tailor solutions for financial service clients and enhance team expertise in virtualization technologies.

The Manager of HR Operations will oversee payroll processing, manage HR systems, and ensure compliance with federal and state laws. Responsibilities include administering compensation and benefits programs, maintaining data integrity, developing HR policies, and generating analytics and reports to inform senior leadership.

The Learning & Development Specialist will conduct training needs assessments, identify skill gaps in the organization, facilitate training sessions, manage the learning resources library, and enhance employee performance through strategic learning initiatives.