Benefits at 8x8

In this role, you will manage relationships with 8x8 customers, drive customer success, and support their business initiatives, particularly in Cloud Communications. You will pursue cross-sell and upsell opportunities, ensuring customers maximize their use of 8x8 solutions while collaborating with sales and internal teams.

Lead and mentor a technical documentation team, creating scalable, user-centric content. Drive innovative approaches using AI tools and modern technologies to enhance user self-service capabilities and improve overall documentation quality. Collaborate with various departments to align documentation with organizational goals, and implement best practices to ensure consistency and accessibility.

The Public Sector Account Executive at 8x8 Inc. is responsible for driving sales of Unified Communications and Contact Center solutions. Key responsibilities include prospecting new business, managing the sales cycle, and exceeding revenue targets while ensuring customer needs are met.