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As a Senior Customer Success Manager at Solsten, you will act as a trusted advisor, managing your own book of business and enhancing the customer experience. You will build relationships with key stakeholders, advocate for customer needs, and oversee customer health metrics such as upsell and renewal rates. Your role will involve improving customer onboarding and engagement while integrating feedback into product development.
As a Senior Customer Success Manager at Solsten, you'll drive client adoption and satisfaction in the B2B gaming sector. You'll manage strategic relationships, enhance customer experiences, track metrics, and collaborate with internal teams to identify customer needs and provide solutions. Your goal is to ensure clients achieve their aspirations using Solsten’s offerings.
Design software architecture, implement Microservices in Go, write efficient code, create optimized database schemas, advise on best practices, seek value-add opportunities for customers.
Sales Development Representative role at Solsten to drive top-of-funnel results, identify high-value opportunities, articulate Solsten's value proposition, create a pipeline for Account Executives, and meet or exceed sales quotas consistently with a focus on gaming industry.
As a Demand Generation Manager at Solsten, you will lead demand generation campaigns across all stages of the funnel, collaborating with Sales and Product leaders. You'll use data analytics to measure performance, develop strategies for audience engagement, manage budgets, and report key metrics to leadership. Additionally, you will build relationships with partners and stay ahead of industry trends to drive revenue.