Top Customer Success Jobs in Wilmington, NC

The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.

The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.

As a DocuSign Insights Specialist, you will analyze contract data to provide insights for optimizing contract management. Responsibilities include reporting, developing user experiences, mentoring team members, generating data-driven insights, and facilitating user training. You'll collaborate with cross-functional teams to enhance DocuSign usage and implement best practices.

The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.

The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.

As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.

The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.