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Top Customer Success Jobs in Seattle, WA
Healthtech
The Prior Authorization Specialist supports the Patient Access department by managing prior authorization processes, verifying insurance benefits, contacting payors, submitting requests, and ensuring timely patient access to healthcare. The role requires collaboration with healthcare providers and meticulous documentation of authorization activities.
Information Technology • Security • Cybersecurity
As a Conversion Rate Optimization & Testing Specialist, you will develop a comprehensive CRO strategy, design and analyze A/B and multivariate tests, collaborate with teams to enhance user experiences, and provide actionable insights to improve conversion rates across web properties.
Top Skills:
CSSHTMLJavaScript
News + Entertainment • Software • eSports
The Senior Director, Product & Client Delivery at Next League will lead multiple client accounts, manage multidisciplinary teams, and drive the delivery of complex consumer-facing projects in the sports technology sector. Responsibilities include client satisfaction, project health management, product strategy development, and fostering collaboration among team members. The role requires extensive experience in product delivery and a deep understanding of the sports industry.
Cloud • Software
The Enterprise Customer Success Manager will maintain strong relationships with larger clients, ensuring their business objectives are met through strategic use of Five9's cloud contact center solutions. Responsibilities include developing account-specific Success Plans, tracking metrics, and collaborating with cross-functional teams to enhance customer satisfaction and retention.
Agriculture
The Customer Experience Representative at CropX supports West Coast customers by providing direct assistance and coordinating field operations. Responsibilities include managing customer inquiries, ensuring timely service, onboarding, account management, and promoting the use of the CropX platform for better farming practices.
Cloud • Information Technology • Security • Cybersecurity
The Adoption Specialist drives the adoption of Collaboration solutions like Cisco and Zoom by providing training, developing documentation, and maintaining customer relationships. They analyze customer needs, provide guidance on solutions, and create engaging training materials. They also identify opportunities for customer renewals and work closely with sales channels.
Top Skills:
CiscoZoom
Healthtech • Database
As a Process Specialist, you will partner with operational leaders to identify business needs, implement process requirements, improve efficiency, and support strategic initiatives. Responsibilities include managing projects, developing data management systems, coordinating efforts among teams, and delivering actionable insights to enhance operational performance.
Artificial Intelligence • Computer Vision • Machine Learning • Software
The Staff Customer Success Manager at Runway is responsible for enhancing customer experience, managing onboarding, collaborating with various teams for customer engagement, developing initiatives for customer success, and acting as the main point of contact for enterprise customers to ensure satisfaction and growth.
AdTech
The Customer Success Manager will manage the full campaign life cycle for digital products, focusing on programmatic advertising. This role involves client support, collaboration with operations teams, identifying urgent situations, and crafting strategic solutions for clients. Training and mentoring team members on best practices is also a key responsibility.
Top Skills:
QlikSalesforce
Security
The Sr. Renewals Specialist is responsible for managing and renewing subscription contracts for the US federal government, ensuring compliance with government regulations, negotiating contract terms, building relationships with budget holders, and improving customer engagement throughout the renewal cycle.
Top Companies in Seattle, WA Hiring Customer Success Roles
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