Top Customer Success Jobs in San Luis Obispo, CA
The Client Executive is responsible for developing and managing relationships with large, complex clients, providing risk management solutions and insurance strategies. This role involves negotiating with insurance carriers, conducting annual program reviews, and coordinating client team services to exceed expectations. The ideal candidate should possess deep understanding of risk and insurance along with strong communication and analytical skills.
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
The Strategy & Operations Manager, Client Success will collaborate with CS leadership to enhance team effectiveness by managing annual planning, performance metrics, operational needs, and reducing administrative tasks. This role involves capacity modeling, setting quotas, establishing operational cadences, building customer health models, and developing processes to drive client launches and satisfaction while ensuring client retention and expansion.
The Enterprise Customer Success Manager is responsible for fostering long-term relationships with large customers, enhancing product adoption, managing renewals, and acting as a liaison between customers and internal teams. This role involves strategic advisory, problem-solving, and contributing to customer engagement strategies, while also partnering with sales teams to align on account strategies and ensure customer needs are met.
As a Leave Specialist, you'll manage employees' leave of absence processes from start to finish. Responsibilities include providing personalized support, ensuring accurate payroll processing, and collaborating with various stakeholders to enhance the leave experience. You'll also collect feedback for product improvement and actively participate in team meetings to foster a proactive work environment.
The Senior Accessibility Specialist at Bixal will lead digital accessibility efforts for federal clients, ensuring 508 compliance and providing guidance on accessibility best practices. The role requires managing accessibility testing, remediation, and training project teams and clients on accessibility solutions.
The Implementation Specialist is responsible for managing client migrations from legacy software to a new SaaS platform. Key tasks include developing project plans, collaborating with internal teams to deliver migration services, monitoring progress, and optimizing processes based on client feedback to enhance customer experience.
As a Customer Enablement Specialist, you will conduct training sessions for new and existing customers, update help documentation, and assess training metrics, ensuring that all materials align with the brand. You'll collaborate with various teams and maintain the training schedule.
The Content & Copywriting Specialist at Appspace will create and refine various written content, collaborate on SEO optimization, analyze content performance, and stay informed on industry trends. This role emphasizes a blend of creativity and data insights to support marketing objectives and enhance brand presence.
The Customer Success Associate will manage customer portfolios and relationships, conduct business reviews, facilitate training, and collaborate with sales and product teams. The role requires strong project management skills and a passion for enhancing customer experiences in healthcare.
Top Companies in San Luis Obispo, CA Hiring Customer Success Roles
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