Top Customer Success Jobs in San Francisco, CA
ArsenalBio invites talented individuals to submit their CVs for future roles that match their background. They offer a comprehensive benefits package and a mentorship program for career development, focusing on well-being at work and home.
The Senior Customer Success Manager will manage customer relationships for SnapLogic's North America West Enterprise clients, overseeing onboarding, renewals, upsell opportunities, and ensuring customer success with the SnapLogic Intelligent Integration Platform.
The Renewals Specialist will manage account renewals, collaborating with Customer Success and Account Executives to ensure a smooth customer experience. The role includes increasing subscription revenue, migrating customers to new plans, updating renewal forecasts, and supporting upsells and contract processes.
The Client Accounting Specialist manages financial aspects of client portfolios, ensuring compliance with billing guidelines and attorney preferences. Responsibilities include maintaining proper documentation, generating prebills, coordinating with secretarial teams, overseeing accounts receivable, managing client communications, and implementing collection strategies. Regular collaboration with attorneys on billing and client matters is essential.
As a Merchant Success Manager, you will assist merchants in successfully selling subscriptions on Shopify. This involves providing both tactical and strategic expertise and collaborating with various teams to develop new strategies for ensuring merchant success.
The Case Manager at Camden Case Management is responsible for providing support to individuals with mental health and addiction challenges. They conduct weekly sessions, communicate with clients and their support systems, monitor client safety, manage toxicology information, and develop personalized reintegration plans.
In this role, you'll provide technical support and troubleshooting for application development with the Okta platform. You'll assist customers, identify root causes of issues, write code/scripts for testing scenarios, document bugs, and collaborate with various teams to improve product quality and customer satisfaction. You'll ensure effective communication with developers and actively participate in after-hours support as needed.
As a Customer Experience Architect, you will lead the transformation of customer support through AI-driven strategies, helping clients enhance service delivery and streamline operations. You will conduct workshops, design customized support models, and provide data-driven recommendations to improve customer interactions and operational efficiency.
Pano is an early-stage climate tech startup focused on wildfire early detection using IoT, AI, and satellite technology. They are seeking candidates for future roles as they expand, emphasizing quick detection and response to wildfires, in partnership with utilities and government agencies.
The IT Support Specialist will assist with onboarding and off-boarding employees, manage inventory of Apple devices, provide help desk support, and facilitate deployment of new tools while ensuring excellent customer service.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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