Top Customer Success Jobs in San Antonio, TX

The SaaS Customer Success Director will manage customer onboarding, retention, and growth at QuartzBio, shaping customer strategies and leading transformational projects. This role involves building executive relationships, facilitating collaboration between teams, and overseeing customer feedback to enhance service delivery. Additionally, the Director will ensure customer satisfaction through effective issue resolution and metrics monitoring.

Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.

The Customer Success Representative at AMN Healthcare supports clients by resolving product and service issues, documenting interactions, and assisting with technology solutions. Responsibilities include customer communication, troubleshooting, and maintaining client records.

In the role of Senior Customer Success Manager, you will manage customer onboarding, advocate for customer needs, ensure timely issue resolution, develop product expertise, and foster relationships at all management levels. The position requires a proactive approach, collaboration with various teams, and a focus on driving customer success and reducing churn.

The Manager, Customer Success for the Commercial segment at 1Password is responsible for leading a team that ensures customer adoption, retention, and satisfaction. This role involves coaching team members, optimizing processes, and aligning customer needs with business goals while managing daily operations and contributing to overall departmental success.

As a Senior Client Success Manager, you will manage a key client's lifecycle, collaborating to ensure product adoption and program success. Responsibilities include developing account strategies, conducting business reviews, and maintaining strong relationships with client stakeholders. Your role involves proactive issue management and minimizing churn while aligning solutions with client objectives.

The Client Success Executive (CSE) at Altera is responsible for building and maintaining client relationships, enhancing client satisfaction, and ensuring robust adoption of health IT solutions. The CSE conducts operational reviews, tracks performance against KPIs, and collaborates with clients and internal teams to deliver exceptional service and identify growth opportunities.

The Customer Success Director is responsible for ensuring the success of OfferFit customers by collaborating across teams, driving renewals and upsells, conducting data analysis, and communicating customer insights. This role involves developing strategies to maximize customer value and participating in the product development process.

The Senior Customer Success Associate will manage customer relationships within the solar energy industry, focusing on onboarding, renewals, and expansions. This role involves driving customer satisfaction, analyzing customer feedback, collaborating with internal teams, and using data to inform strategies for improvement and customer success.

The Customer Success Manager will lead efforts with the U.S. Department of Veterans Affairs, addressing contract administration and employee onboarding. Responsibilities include aligning stakeholders, managing projects, ensuring customer satisfaction, and establishing delivery processes while collaborating with internal leadership and federal agency partners.

The Director of Customer Success at Tava Health will lead the customer success team to ensure high retention and satisfaction rates among clients. The role involves developing strategies for customer engagement, onboarding, and retention while collaborating with various functions to address customer needs and drive outcomes.

The Manager of Digital Customer Success will lead a team responsible for customer retention and expansion globally. This role focuses on account management, technical product expertise, customer engagement, and ensuring a seamless customer journey. The manager will develop strategies to drive renewals and upsell opportunities, while fostering a culture of excellence within their team.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.

As a Senior Customer Success Manager at Chainguard, you'll lead customer onboarding, advocate for customer needs, collaborate with internal teams for issue resolution, and ensure customer education on product features. You will foster relationships across various customer stakeholders to streamline renewals and reduce churn.

The Customer Success Manager at Guidewheel will be responsible for ensuring clients receive value from the platform. This includes onboarding, customer relationship management, advocacy, and driving product adoption. The role involves working cross-functionally, enhancing the customer journey, managing renewals, and facilitating training. Success in this role is key to the company's mission of empowering factories with cutting-edge technology.

The Director of Client Success at Rialtic is responsible for ensuring high levels of client satisfaction, retention, and growth by developing strategies to build long-term relationships with clients. Responsibilities include cross-functional collaboration, process improvement, client education, and metrics tracking to drive optimal client outcomes.

The Manager of Customer Success (Commercial) at 1Password leads a team focusing on supporting mid-market organizations, enhancing customer relationships, driving adoption and retention, and achieving growth goals. Key responsibilities include tracking team performance, coaching team members, overseeing daily operations, and implementing process improvements.