Top Customer Success Jobs in San Antonio, TX
The Charge Entry Specialist is responsible for auditing encounters, ensuring accurate insurance demographic entry, notifying of data trends, maintaining knowledge of coding and compliance issues, and the timely posting of submitted encounters.
The Verification and Pre-Authorization Specialist is responsible for verifying patient benefits, processing eligibility requests, ensuring compliance with regulations, coordinating with internal departments, and addressing eligibility-related denials. They must have strong knowledge of payer guidelines and work efficiently with productivity indicators, while maintaining ethical billing practices.
The AR Specialist will manage accounts receivable by resolving new and aged accounts, analyzing payment resolutions, maintaining quality and productivity standards, handling claim data and coding concerns, and preparing appeal letters for denials, while serving as a resource to the team.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
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The Tax Filing Client Manager oversees tax filing delivery, manages client satisfaction, resolves escalations, identifies process improvements, ensures compliance, analyzes performance metrics, educates clients, and mentors colleagues in tax filing processes.
As an Appeals Specialist, you will manage the appeals process for Short-Term and Long-Term Disability claims by reviewing adverse determinations, ensuring compliance with legal standards, assessing information, and providing clear communication with stakeholders. You will also mentor junior specialists and participate in ongoing development.
The Customer Success Executive at Alight is responsible for managing client relationships, ensuring client satisfaction, and driving engagement with Alight products. They develop strategic relationships with key decision makers, lead renewal strategies, and work collaboratively with the Client Success Manager to ensure product progress. The role also involves mentoring team members, problem-solving, and conducting formal review meetings with clients.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
The Senior Customer Success Manager at Proofpoint is responsible for ensuring customers realize the full value of purchased products and services, driving renewals and add-ons. The role involves regular meetings with customers, analyzing data for engagement, advocating for customer needs, and leading improvement initiatives to enhance customer satisfaction.
As Senior Manager of Customer Success, you will lead a team of Customer Success Managers, drive customer satisfaction, retention, and growth, develop success strategies, analyze metrics, and collaborate across departments to enhance the customer experience.
The POS Deployment Specialist will consult with customers on implementing MealSuite hardware and train them on POS functionality while travelling extensively across the US. The role involves collaborative teamwork, developing tools and processes, enhancing training materials, and providing customer education and support for optimal technology adoption.
As a Senior Client Manager, responsible for selling security services and technology solutions to strategic accounts. Develop multi-year strategic account management plans, engage with client executives, build sales pipeline, and communicate Optiv's value proposition. Drive client satisfaction and establish trusted relationships with clients.
Top Companies in San Antonio, TX Hiring Customer Success Roles
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