Top Customer Success Jobs in Salt Lake City, UT

The Bilingual Customer Support Representative provides technical support to customers, troubleshooting issues and enhancing user experience while managing customer relationships and documenting interactions.

As a Case Manager, you will monitor case progress, assist in underwriting, negotiate with carriers, and ensure a positive client experience.

The Team Lead will manage the L1 Frontline Support team, address customer inquiries, escalate requests, and engage in project work.

The DAS Support Engineer provides remote and onsite technical support, troubleshooting, and commissioning for JMA's DAS technology, requiring strong RF knowledge and customer relationship skills.

The UM Coordinator 2 facilitates the utilization management process by handling prior authorization requests from providers and members, ensuring that services meet medical necessity. Responsibilities include managing inbound calls, documenting requests, and navigating multiple systems while providing exceptional customer service. This role requires analytical skills, attention to detail, and the ability to adapt to changing processes in a fast-paced environment.

The Regional School Success Associate coordinates training for educators on Edpuzzle, develops learning materials, leads sessions, and represents Edpuzzle at events.

The Customer Success Analyst will manage customer onboarding, provide training, create documentation, and support clients to maximize software usage.