Top Customer Success Jobs in Sacramento, CA
The Implementation Specialist for CAD is responsible for onboarding clients by managing the implementation process, coordinating customer requirements, overseeing project tasks, and ensuring client satisfaction throughout the setup of the CAD application.
The Customer Success Manager at Domino Data Lab is responsible for building and maintaining relationships with clients, maximizing their satisfaction through successful product adoption, and identifying upsell opportunities. They will collaborate with internal teams, manage a portfolio of accounts, and utilize technical knowledge in ML Ops and AI to drive customer success.
As a Sales Compensation Specialist, you will design compensation strategies for the VIP sales team, collaborate with various key departments, and manage incentive programs to drive performance and recognition of top achievers.
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The Customer Support Manager will lead and develop a high-performing customer support team for an Enterprise SaaS platform, ensuring best-in-class 24/7 customer service, managing escalations, and creating performance metrics. The role requires coaching team members and resolving critical customer issues.
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
The Collections Specialist will make outbound calls to assist borrowers in resolving their debts, manage internal collection efforts, and improve contact center processes. The role involves navigating multiple software systems and adhering to federal and state regulations.
The Senior Technical Success Manager at Snyk engages with customers to integrate security into their Software Development Life Cycle. Responsibilities include building relationships with customer engineering teams, designing onboarding programs, advocating for customer needs, and facilitating customer interactions to enhance satisfaction and product adoption.
The Public Web Product Manager will lead the strategy and roadmap for Square's public website, focusing on driving growth and conversion. Responsibilities include collaborating across teams, defining metrics for success, managing the product development process, and optimizing user experiences through data analysis and industry research.
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
Top Companies in Sacramento, CA Hiring Customer Success Roles
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