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Top Customer Success Jobs in Sacramento, CA
Software
The Support Associate will provide exceptional customer support to creators and fans, troubleshoot issues, maintain customer relationships, and assist in documenting support processes. They will gather customer insights to guide product improvements and ensure a high level of satisfaction.
Sports
The Senior Manager of Customer Support Operations will oversee administration and quality assurance within the customer service department, lead training initiatives, evaluate effectiveness, and ensure alignment with business objectives. The role focuses on continuous improvement and the integration of technology to streamline operations and enhance customer experiences.
Events
The Manager of Enterprise Care leads a team of Technical Account Managers and Enterprise Support, focusing on delivering exceptional service, optimizing customer support channels, and fostering employee development. This role involves managing both customer engagement and internal processes while ensuring high standards of operation to benefit large nonprofit customers.
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Big Data • Information Technology • Security • Software
The Technical Account Manager works closely with customers to facilitate the adoption of SpyCloud's products and services. Responsibilities include managing onboarding projects, providing technical guidance, collaborating with Customer Success teams, and advocating for customer needs to enhance their overall experience. This role requires strong technical acumen and the ability to translate business goals into technical solutions.
Top Skills:
Rest
Artificial Intelligence • Software
The Customer Support Representative will provide exceptional assistance to customers via multiple channels. This includes responding to inquiries using ZenDesk, creating FAQs, and maintaining deep knowledge of the product for effective problem resolution. Strong communication and empathy for the customer are essential.
Top Skills:
StripeZendesk
Cloud • Enterprise Web • Marketing Tech • Software
Ceros invites interested candidates to join their talent community for future job openings matching their background. They offer a no-code content creation platform for businesses to create engaging digital experiences, driving business outcomes.
eCommerce • Fintech • Payments • Financial Services
The Technical Support Manager is responsible for ensuring customer satisfaction, providing technical support, managing customer inquiries, and working collaboratively with product and engineering teams to resolve issues. They will also identify and document processes to enhance customer onboarding.
Top Skills:
APIs
Consumer Web • Other
The Senior Manager, Pro Onboarding is responsible for transforming the onboarding experience for pros at Angi, enhancing their journey to achieve ROI through data-driven insights and customer interactions. This role involves managing onboarding teams, improving processes, and deploying strategic initiatives to enhance customer satisfaction and engagement.
Top Skills:
LookerSalesforce
Software
The Senior Technical Account Manager (TAM) at Aviatrix will act as the primary technical advisor, collaborating with customers to enhance their cloud networking experience. Key responsibilities include providing architecture stability, conducting performance analysis, and advocating for customer needs while ensuring operational excellence.
Top Skills:
Terraform
Big Data • Analytics
The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.
Top Skills:
AWSAzureMicrosoft
Top Companies in Sacramento, CA Hiring Customer Success Roles
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