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Top Customer Success Jobs in Sacramento, CA
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Artificial Intelligence • Machine Learning • Software
The role involves providing remote support to customers facing issues with CDK’s products, managing inquiries through various communication channels, troubleshooting software problems, and documenting technical issues. The analyst will assist customers in resolving technical problems and will maintain customer communication throughout the resolution process.
Top Skills:
iOSLinuxSQLUnixWindows
Other
The Mortgage Customer Outreach Specialist collects payments from borrowers in early stages of mortgage delinquency. Responsibilities include initiating contact, assessing repayment abilities, handling inbound calls, ensuring compliance with regulations, and resolving account issues. The role requires effective communication and customer service skills.
Consulting
The Client Success Associate role focuses on ensuring clients receive significant value from Gartner's services. Responsibilities include onboarding clients, identifying their business priorities, and collaborating with internal teams to deliver effective solutions that align with client needs to maximize their investment in Gartner.
Featured Jobs
Featured
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
As an Associate in Global Technical Support at Ciena, you will provide post-sales remote system support for customers, troubleshooting technical issues and assisting senior engineers. This role involves reviewing field issues, contributing to quality assurance, and maintaining customer relationships while working with various telecommunications protocols.
Top Skills:
Fiber Optic TransportSwitching ProtocolsUnix
Fintech • Consulting
The Customer Success Manager will enhance customer relationships and drive product adoption by understanding customer needs, identifying upsell opportunities, and ensuring customers achieve their goals with the software. Responsibilities include providing excellent customer experience, creating strategic success plans, documenting best practices, and collaborating with internal teams to prevent churn.
Information Technology • Software
The Associate Support Engineer will provide remote support for SAP applications, focusing on SAP Cloud Platform Integration (CPI) and Payroll. Responsibilities include incident management, system maintenance, enhancements, user acceptance testing, and ensuring compliance with IT processes. The role requires exceptional communication skills and collaboration with clients to troubleshoot and resolve issues effectively.
Top Skills:
Java
Information Technology • Software
The Customer Success Manager for Finance and Accounting Services ensures customers achieve desired outcomes with OSV services, drives service adoption, manages retention, and builds strong relationships with customers. This role involves developing success plans, addressing customer challenges, and promoting two-way communication to enhance overall satisfaction and value from services.
Top Skills:
Workday
Information Technology
The Customer Success Manager serves as the primary contact for clients using eDriving products, focusing on building strong relationships, ensuring client retention, addressing inquiries, and identifying client needs to maximize the effectiveness of services offered by the company.
Big Data • Cloud • Marketing Tech • Social Impact • Software
The Technical Support Engineer will provide technical guidance and troubleshooting to clients, managing a ticket queue and working collaboratively with the Global Customer Support team. The role involves resolving technical challenges, facilitating improvements for stakeholders, and delivering excellent customer service in a hybrid work environment.
Top Skills:
SQL
Top Companies in Sacramento, CA Hiring Customer Success Roles
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