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Top Customer Success Jobs in Rochester, NY

928+ Job Results
3 Days Ago
Rochester, NY
Remote
8,686 Employees
Entry level
8,686 Employees
Entry level
Appliances • Industrial • Manufacturing
The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.
3 Days Ago
Rochester, NY
Remote
354 Employees
Senior level
354 Employees
Senior level
Artificial Intelligence • Conversational AI
The Customer Success Manager will lead value realization for strategic customers by engaging stakeholders, troubleshooting technical issues, driving adoption of the Omilia Cloud Platform, and providing consulting expertise. Responsibilities include onboarding customers, developing value plans, conducting health checks, and strengthening relationships with key stakeholders.
3 Days Ago
Rochester, NY
Remote
468 Employees
Junior
468 Employees
Junior
Healthtech • Pharmaceutical • Telehealth
The Infusion Billing Specialist manages the printing and mailing of infusion claims, resolves claim issues, and engages with patients regarding their insurance claims. This role requires strong attention to detail, analytical skills, and a proactive approach to workflow. The specialist will also need to quickly learn new software and tools to efficiently handle patient communications and claims processing.
3 Days Ago
Rochester, NY
Remote
2,012 Employees
45K-59K Annually
Entry level
2,012 Employees
45K-59K Annually
Entry level
Fintech • Financial Services
The Treasury Management Implementation & Support Specialist engages with business clients for product implementation and support, ensuring a seamless experience. Responsibilities include managing client relationships, coordinating product setups, training users on systems, and troubleshooting technical issues to enhance customer operations.
3 Days Ago
Rochester, NY
Remote
68 Employees
Entry level
68 Employees
Entry level
Analytics • Financial Services
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
3 Days Ago
Rochester, NY
Remote
367 Employees
Senior level
367 Employees
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
3 Days Ago
Rochester, NY
Remote
Hybrid
51 Employees
Senior level
51 Employees
Senior level
Mobile • Software
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
3 Days Ago
Rochester, NY
Remote
63 Employees
Entry level
63 Employees
Entry level
Healthtech • Software
As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.
3 Days Ago
Rochester, NY
16,315 Employees
62K-68K Annually
Entry level
16,315 Employees
62K-68K Annually
Entry level
Edtech
The Extension Support Specialist I - Conservation and Land Use Specialist will engage with communities and partners to advance conservation efforts in the Hudson River watershed. Responsibilities include supporting science-based land-use planning and fostering collaboration among local governments and conservation organizations.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+16 More
3 Days Ago
Rochester, NY
Remote
1,981 Employees
Entry level
1,981 Employees
Entry level
Software • Manufacturing
The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.
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