Top Operations Manager Jobs in Richmond, VA
The Escalation Manager oversees escalation management for SaaS customers, ensuring excellent customer support by collaborating with teams, monitoring service level agreements, and improving processes. They build strong relationships with customers and provide input on technical needs, while also tracking progress of support cases and guiding implementation handoffs.
The Internal Audit Manager at PagerDuty is responsible for executing the annual SOX audit plan, evaluating internal controls, conducting audits and advisory engagements, collaborating with process owners, and providing recommendations for improvements. This role includes project planning and execution to manage business risks effectively.
The Ads Solutions Manager at Instacart will lead the adoption and integration of advertising solutions on AI-powered smart carts, connecting brands with retailers. Responsibilities include facilitating partnerships, educating sales teams, and collaborating with cross-functional teams to optimize go-to-market strategies for in-store advertising.
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The Senior Director of Risk Management will lead the insurance program and risk management strategy at HopSkipDrive, enhancing the claims handling process, developing risk management objectives, and promoting awareness across the organization. This role includes managing relationships with insurance brokers and advisors, quantifying risks, and preparing senior leadership reports.
The Business Operations Manager role focuses on improving operational efficiency, managing vendor relationships, overseeing budgeting and financial accountability, and enhancing cross-department collaboration. The position involves data analysis for reporting, compliance management, staff training, and user experience improvements, while handling projects from inception to completion.
The Delivery Manager will oversee the end-to-end delivery of Chainlink projects in banking and capital markets by managing project timelines, resources, and communications. Responsibilities include stakeholder management, risk identification, and ensuring project compliance with industry standards. The role involves collaboration with product, engineering, and operations teams to enhance client satisfaction and improve delivery processes.
The Senior Director, Professional Services at Deputy will lead global teams in managing customer solutions and delivery services. Responsibilities include overseeing pre- and post-sale processes, collaborating with cross-functional teams, developing strategic partnerships, and driving operational excellence to ensure customer satisfaction and high-quality deliveries.
The Thought Leader Engagement Lead for Melanoma/CRC Oncology will develop and execute engagement plans for key thought leaders in the field, coordinating relationships and gathering insights to inform commercial strategies. Responsibilities include strategic planning, maintaining compliance, and connecting stakeholders within Pfizer's various functions to enhance partnerships.
The Aerospace Rising Star program offers undergraduate and graduate students paid positions for a minimum of 10 weeks during the summer, focusing on research and technical programs in collaboration with universities. Participants will work in teams, applying engineering techniques while receiving training and mentorship.
The Senior Manager of Experiential Learning will oversee cybersecurity training programs, ensuring high-quality delivery and customer engagement. This role involves managing trainers, developing training strategies, and maintaining program standards while tracking performance metrics to optimize training effectiveness.
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