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Top Remote Customer Success Jobs in Wichita, KS
Pharmaceutical
The Site Contract Specialist I facilitates negotiations of site agreements and budgets, customizes site-specific agreements, tracks negotiation statuses, prepares executable versions of contracts, and updates relevant parties on the contracting process.
AdTech • Marketing Tech
The Client Success Specialist at Freeosk is responsible for nurturing client relationships with brand partners, ensuring program execution excellence, and collaborating with internal teams to support and manage pre and post-sale processes. The role requires excellent communication skills and experience in marketing strategies, with a focus on providing exceptional client service.
Software
As an Implementation Manager, you will be the primary point of contact for customers following sales, assisting them in setting up their accounts, customizing the product, and providing training. Your role includes managing customer expectations, delivering training sessions, conducting needs assessments, and collaborating with cross-functional teams to ensure successful onboarding and customer satisfaction.
Top Skills:
Excel
Featured Jobs
Biotech
The Customer Experience Supervisor manages a team in a Customer Care Center, ensuring productivity, quality, and service levels are met. Responsibilities include training support agents, analyzing performance metrics, conducting appraisals, and providing feedback. The role involves problem resolution and maintaining high standards while handling sensitive patient information and adhering to HIPAA regulations.
Top Skills:
Salesforce
Software • Cybersecurity
The Renewal Specialist will manage software subscription renewals, ensuring timely execution by working closely with Sales, Customer Success, and Accounting. Responsibilities include monitoring contract terms, reviewing customer renewal data, and educating customers on subscription options to maintain high renewal rates and customer satisfaction.
Top Skills:
Salesforce
Software
The Senior Manager of Customer Support oversees a global team of Support Engineers, ensuring best-in-class software technical support for Precisely's products. Responsibilities include managing team performance, fostering a high-performance culture, handling escalations, and improving service delivery based on customer feedback.
Productivity • Security • Software • Business Intelligence • Cybersecurity
As a Solutions Architect at Lumos, you'll help customers implement the Lumos platform, providing technical support and strategic guidance. You'll manage onboarding projects, create plans, communicate with stakeholders, conduct training sessions, and optimize processes to enhance customer experience and satisfaction.
Other
The Customer Success Manager at Corelight will build strong customer relationships, oversee onboarding processes, address customer inquiries, and enhance overall satisfaction. This role involves project management, collaboration with multiple teams, and ensuring the effective use of Corelight's security solutions. The position aims to drive customer success and retention while providing feedback for product improvements.
Cloud • Security • Software • Generative AI
As a Customer Architect at Elastic, you will drive the adoption of Elastic solutions by creating Technical Success Plans tailored to customer goals, ensuring effective onboarding and ongoing support. Collaborate with account teams to eliminate technical frictions, conduct presentations, and foster customer relationships to promote usage and expansion of Elastic solutions.
Top Skills:
Elasticsearch
Artificial Intelligence • Cloud • Software
The role involves providing technical support to customers, implementing solutions, collaborating with various teams, and improving processes. Responsibilities include troubleshooting routing protocols, ensuring customer satisfaction, and documenting procedures while adapting to new technologies.
Top Skills:
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