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Top Remote Customer Success Jobs in St. Louis, MO
Security • Software • Cybersecurity • Data Privacy
BigID invites potential candidates to express their interest by sharing how they can contribute to the company. The organization values innovation and diverse perspectives and is looking for self-motivated individuals who align with their values of care, action, perseverance, and standing out. Candidates can also benefit from equity participation and flexible work arrangements.
Design
As an Ambassador for Open, you will build a community and promote Open's mindfulness practices by engaging with your followers and sharing your experiences. You'll earn commission by encouraging new users to try Open's classes through your promo code and will participate in promotional activities across various channels.
Financial Services
The Manager of Customer Support (QA) will develop and implement a quality assurance program to enhance customer service for FAA payments. This role includes conducting audits, analyzing performance data, driving continuous improvement, and integrating AI solutions. Responsibilities also entail collaboration with Customer Service leaders to meet KPIs and ensure compliance with financial services regulations.
Top Skills:
Ai SolutionsAutomationCustomer ServiceFinancial ServicesGoogle SuiteMS OfficePayment ProcessingQuality Assurance
Featured Jobs
Artificial Intelligence • Marketing Tech • Software • Consulting
As a Sales Consultant at Astound Digital, you'll drive strategic client relationships and growth opportunities by leveraging expertise in retail, commerce, health & life sciences, and Salesforce solutions. Your role includes developing sales strategies, securing renewals, and becoming a trusted advisor for clients by understanding their needs and industry dynamics.
Information Technology
The Director of Customer Success is responsible for managing strategic relationships with AssistRx customers, overseeing client onboarding, providing industry expertise, and collaborating with internal teams to ensure a seamless customer experience. The role requires deep understanding of customer goals and effective leadership of the customer success team.
Top Skills:
Business AcumenCommunicationCustomer SuccessDigital MarketingProject ManagementTechnical Capacity
Information Technology • Software • Consulting
The Voice Specialist will monitor and troubleshoot voice communication systems globally, using tools like ServiceNow and JIRA. Responsibilities include managing voice equipment, ensuring performance of voice networks, overseeing retention systems, and participating in change management processes to maintain system reliability.
Top Skills:
Amazon ConnectAvayaCall Center SystemsChange ManagementCisco Call ManagerIncident ManagementJIRANiceRelease Management.Sbc Voice GatewaysServicenowSip RoutingTrader Voice PlatformsUnity Mail SystemsVoice RecordingZoom
Healthtech
The RCM Prior Authorization Specialist will manage the complexities of prior authorization and insurance verification. Responsibilities include reviewing patient records, obtaining pre-authorization for procedures and medications, communicating updates to patients and providers, and developing strategies related to revenue cycle management while ensuring compliance with regulations.
Top Skills:
Cpt CodingHealthcare Compliance RegulationsInsurance Claim ProcessingInsurance VerificationPayer Reimbursement ModelsPrior Authorization
Information Technology
The Cloud Computing Specialist will provide expertise in Information Assurance and cloud computing, focusing on Certification and Accreditation and adhering to NIST guidelines. The role requires extensive experience with Risk Management Framework and security controls, the ability to assess Information Assurance controls, and implementation of security best practices in cloud environments. Travel to client sites is necessary.
Top Skills:
Certification And AccreditationCloud ComputingCloud SecurityFedrampInformation AssuranceNational Institute Of Standards And TechnologyRisk Management Framework
Cloud • Productivity • Sales • Software
The Implementation Manager will onboard and train clients on the INGENIOUS.BUILD platform, ensuring they utilize the tools effectively to improve client retention. This role includes training delivery, impact assessment for change implementation, documentation, and liaising with stakeholders for customer success. The ideal candidate has experience in construction management and strong communication skills.
Software
As a Technical Support Analyst at EverCommerce, you will provide expert support for the Listen360 product, diagnosing and resolving technical issues while ensuring a positive customer experience. Responsibilities include incident management, user engagement, and cross-team collaboration to deliver effective solutions and improve product offerings.
Top Skills:
APIsCRMIt HelpdeskSaaSSQLSystem IntegrationsTechnical SupportTroubleshooting
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Top remote Companies in St. Louis, MO Hiring Customer Success Roles
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