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Top Remote Customer Success Jobs in Santa Cruz, CA
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Care Tax Expert assists customers with payroll tax queries, ensuring accurate filings and enhancing customer experience through effective communication and problem-solving.
Top Skills:
Google SuiteExcel
Productivity • Software • App development • Automation
The Director of Customer Success Operations will enhance operational efficiency through strategy, systems, data analysis, team leadership, and cross-department collaboration to ensure exceptional customer outcomes.
Top Skills:
ExcelLookerPlanhatSFDCTableau
AdTech • Digital Media • Machine Learning • Marketing Tech • Software • Travel • Hospitality
The Associate Client Success Manager role involves managing travel advertising campaigns, maintaining client relationships, and ensuring optimal client onboarding and service. Responsibilities include mitigating churn, optimizing campaigns, and collaborating with internal teams to provide tailored solutions to clients' needs.
Top Skills:
Digital Marketing
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Cloud • Enterprise Web • Healthtech • Mobile • Software
Manage post-sales relationships with large enterprise clients, focusing on driving retention and utilization of TigerConnect’s platform through strategic client engagement and tailored success plans.
Top Skills:
Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
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Healthtech
Manage all customer support inquiries, handle support tickets, improve workflows, and build a customer support playbook while monitoring service metrics and customer satisfaction.
Top Skills:
Fast ApiGCPGoPythonReactReact NativeTypescript
Artificial Intelligence • Edtech • Healthtech • Software
As a Student Success Coach, you'll provide support to students, resolve inquiries, and help ensure their academic success for graduation.
Top Skills:
FreshdeskFrontHubspot
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
AdTech • Agency • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • PropTech
The Client Services Trainer will develop and implement training programs for client-facing teams, enhance client satisfaction, and improve upselling strategies.
Top Skills:
Crm SoftwareGoogle SuiteLms SystemsTraining Platforms
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.
Top Skills:
Zendesk
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.
Top Skills:
CodingProduct Support
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