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Top Remote Customer Success Jobs in Santa Cruz, CA

21 Days Ago
Remote
4 Locations
73K-82K Annually
Mid level
73K-82K Annually
Mid level
Healthtech • Pharmaceutical
The Client Success Manager ensures client satisfaction and revenue growth through data analysis, engagement strategies, and collaboration with cross-functional teams. Responsibilities include client consultations, event planning, and managing communications to enhance client experiences.
21 Days Ago
Remote
United States
Senior level
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
The Senior Customer Success Engineer will manage key accounts, drive product adoption, lead project deliveries, and ensure client success with Apollo's technology.
Top Skills: APIsAWSAzureCloud-Native Software DevelopmentGCPGraphQL
Reposted 21 Days Ago
Remote
USA
Mid level
Mid level
Information Technology
Manage multilingual audio IVR prompts, oversee voice talent relationships, and assist in designing human/computer dialogue for localization solutions.
Top Skills: Audio Editing SoftwareMS Office

Featured Jobs

21 Days Ago
Remote
3 Locations
Senior level
Senior level
Healthtech • Software
The Client Success Director will manage client relationships and account strategies, ensuring satisfaction, retention, and profitability while addressing client needs and driving growth through collaboration and issue resolution.
21 Days Ago
Remote
USA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Big Data Analytics • Automation • Data Privacy
The Technical Support Engineer provides customer-focused support, troubleshooting issues related to JavaScript and APIs, optimizing Tealium products, and guiding technical integrations, ensuring customer satisfaction and successful implementation.
Top Skills: Adobe AnalyticsAPIsBrowser Developer ToolsGoogle AdsJavaScriptProxy ToolsSalesforceSQL
21 Days Ago
Remote
United States
204K-378K Annually
Senior level
204K-378K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support will lead global operations, drive customer-centric strategies, and enhance AI-driven support solutions for optimal customer experiences.
Top Skills: Ai-Powered Support SolutionsAutomationAWSAzureCloudDevOpsFreshdeskGCPSaaSSalesforce Service CloudServicenowZendesk
21 Days Ago
Remote
United States
64K-188K Annually
Senior level
64K-188K Annually
Senior level
Software
The Success Engagement Manager drives student success initiatives through outreach and coaching, improving retention and enrollment while collaborating across teams to enhance program outcomes.
Top Skills: SalesforceTableau
21 Days Ago
Remote
United States
143K-191K
Expert/Leader
143K-191K
Expert/Leader
Information Technology
Manage high-profile customer relationships, ensure product adoption, drive strategic growth, and enhance customer success within a technical environment.
Top Skills: Bi Tools (TableauCrm (SalesforceDomoDynamics)EloquaMarketing Automation (MarketoMicrostrategy)Pardot)
21 Days Ago
Remote
Hybrid
2 Locations
90K-110K Annually
Junior
90K-110K Annually
Junior
Blockchain • Logistics • Software
Manage customer support tickets, resolve technical issues, and improve customer experience through relationship building and collaboration with engineers and product managers.
Top Skills: Customer Support SoftwareTicketing Systems
21 Days Ago
Remote
United States
125K-150K
Mid level
125K-150K
Mid level
Artificial Intelligence • Machine Learning • Software • Cybersecurity
As a Customer Success Manager, you'll ensure customer adoption of Analyst1, develop support materials, and provide strategies for security teams' needs.
Top Skills: Cyber DefenseCyber IntelligenceDevoElkExabeamItsmSIEMSplunk
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