Top Remote Customer Success Jobs in Santa Cruz, CA
The Contract Specialist IV will provide comprehensive federal acquisition support, leading complex procurement processes, preparing solicitation documents, and offering market research analysis. The role includes advising on acquisition plans and performing cost estimates, ensuring compliance with federal regulations throughout the procurement lifecycle.
The Customer Engagement Specialist will guide customers through the loan process, manage communications primarily through phone and other channels, and document interactions in the company's systems. The role focuses on delivering excellent customer experience and collaborating with management for continuous improvement.
The Technical Services Specialist will support technical training and quality control for the Technical Services team at Budderfly, ensuring energy-saving technologies operate efficiently. The role involves monitoring service tickets, handling escalated issues, creating training documentation, and performing site visits to maintain high customer satisfaction and service quality.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.
The Overseas Entitlements Specialist develops program documentation for government review, manages MoD Advisor data, and ensures compliance with policies for advisors traveling overseas. Responsibilities include updating advisor forms and providing support for research on regulations.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
Top remote Companies in Santa Cruz, CA Hiring Customer Success Roles
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