Top Remote Customer Success Jobs in Santa Cruz, CA
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The Customer Care Advocate will manage intake and inquiry calls for Workers' Compensation and Commercial Auto lines, ensuring high-quality customer service. Responsibilities include handling customer inquiries, maintaining service levels, supporting the team, and advocating for customers.
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
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The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The MSSP Partner Success Manager will manage relationships with MSSP partners, ensuring their success in delivering security solutions. Responsibilities include developing strong partnerships, monitoring performance, providing reports, and addressing partner issues. The role requires experience in cybersecurity and partner management to drive engagement and satisfaction.
The Lending Relationships Lead at Cash App creates and directs the strategy for the Lending Relationships Team, focusing on developing and strengthening relationships with banking partners for lending products and services. This role involves strategic planning, executive leadership, risk assessment, and managing bank partnerships within a federally-regulated financial institution.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
As a Customer Success Manager, you'll be responsible for engaging and retaining customers, building strong relationships to become a trusted adviser, driving renewals and growth, and utilizing tools to report on customer experience and success. Your role involves predicting risks and advocating for customer needs to enhance their use of our platform.
Top remote Companies in Santa Cruz, CA Hiring Customer Success Roles
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