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Top Remote Customer Success Jobs in San Antonio, TX
The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.
The Customer Success Manager/Senior Customer Success Manager at Viz.ai is responsible for enhancing customer relationships, optimizing the use of Viz.ai technology, and ensuring clinical, financial, and operational success for healthcare clients. The role involves training users, monitoring engagement, driving contract renewals, and expanding the business within existing accounts.
The Client Development Manager will drive client acquisition and growth for the Legal Outsourcing practice, manage a portfolio of new business accounts, and conduct market research. They will collaborate with marketing teams to create collateral and track the effectiveness of initiatives while aligning strategies with firm-wide objectives.
The Customer Support Specialist at HeartFlow provides world-class customer service for web-based medical software products, resolves customer inquiries, manages case documentation, assists in onboarding, collaborates with various departments, and drives improvements in support quality.
The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.
The Lead Generation Specialist at Janea Systems will identify and nurture leads in the software engineering consulting sector, support marketing efforts, and collaborate with the sales team. Responsibilities include tracking key metrics, assisting with events, and managing relationships to drive business growth.
The Customer Success Manager at Algolia will support the LATAM customer base by enhancing customer onboarding, adoption, retention, and success. Responsibilities include conducting product training, providing proactive recommendations, resolving account issues, and acting as a liaison between customers and internal teams while analyzing customer metrics to prevent churn and identify expansion opportunities.
The Implementation Specialist will work with project managers to deliver implementation projects for manufacturing clients, providing customer support and mentoring. Responsibilities include analyzing customer business needs, leading workshops, and documenting solutions related to products and pricing.
The Customer Sales & Support Specialist is responsible for maintaining customer satisfaction by providing technical support, processing orders, and managing customer transactions in compliance with company policies. This role requires advanced product knowledge, effective communication with sales teams, and attention to detail in a fast-paced environment.
As a Customer Success Manager, you will lead initiatives focused on customer outcomes by collecting and analyzing feedback, developing onboarding and retention strategies, and assisting with account management. You will collaborate with engineering to address customer needs, drive renewals and expansions, and represent customer voices across teams to enhance the product and service delivery.
Top remote Companies in San Antonio, TX Hiring Customer Success Roles
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