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Top Remote Customer Success Jobs in San Antonio, TX
As a Partner Success Manager, you will manage relationships with college campus partners, provide reporting, and seek opportunities for upsells and contract renewals. Your role includes implementing training and crafting strategic success plans while being empathetic to the challenges of young adult mental health.
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As a Customer Support Representative, you will assist clients primarily through email and phone, perform data entry tasks, follow up on cases daily, and ensure accurate communication with clients and vendors. Responsibilities include quality assurance checks, documenting interactions, and resolving client issues in a timely manner.
The SaaS Customer Success Director at QuartzBio is responsible for managing customer onboarding, retention, and growth, ensuring a successful relationship with biotech/pharma clients. They lead cross-functional teams, address customer concerns, and promote product value while overseeing a portfolio of high-impact accounts to enhance client outcomes.
The Senior Product Support Engineer will troubleshoot complex security and network issues, collaborate with Engineering, and document incident resolutions. They will provide training and mentorship to team members and contribute to product development insights based on customer use cases.
The Manager, Customer Success at Chartbeat will lead a team of Customer Success Managers, focusing on account management and customer retention. This role requires strategic planning and the ability to cultivate executive relationships with key stakeholders, manage customer renewals, and identify upsell opportunities while ensuring excellent customer service and team management.
The Intern, Outreach will support market overview reports for JSTOR’s Digital Stewardship Services while engaging with trends in digital preservation and collections management. The role includes research and outreach targeting key prospects in assigned regions.
The SaaS Customer Success Director will oversee customer onboarding, adoption, and retention, managing high-impact accounts, building relationships, and collaborating with sales and delivery teams to achieve business goals. They will shape the strategy for customer success, enhance client outcomes, and address customer concerns effectively.
The SaaS Customer Success Director will manage customer onboarding, retention, and growth at QuartzBio, shaping customer strategies and leading transformational projects. This role involves building executive relationships, facilitating collaboration between teams, and overseeing customer feedback to enhance service delivery. Additionally, the Director will ensure customer satisfaction through effective issue resolution and metrics monitoring.
As a Customer Care Representative, you'll serve as the first point of contact for customers, responding to inquiries via phone, email, and chat, while ensuring a positive experience. You'll educate patients on services, maintain a customer database, and uphold compliance with state regulations regarding cannabis-based therapeutics. A focus on customer satisfaction and good judgment in escalating issues are key responsibilities.
The Customer Success Manager will manage relationships with Enterprise clients, oversee project implementations, identify growth opportunities, and ensure client satisfaction. Responsibilities include collaborating with internal teams, employing data-driven insights, managing renewals, and contributing to best practices development.
Top remote Companies in San Antonio, TX Hiring Customer Success Roles
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