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Top Remote Customer Success Jobs in Portland, OR
Fintech • Mobile • Payments • Software
The Technical Account Manager will support strategic customers by addressing complex issues and ensuring their needs are met post-sales. Responsibilities include building relationships, assisting with technical requests, and enhancing customer satisfaction through effective problem-solving.
Top Skills:
Android (Java / Kotlin)DartDebuggingIos (Swift / Objective-C)React Native
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.
Top Skills:
Account ManagementConsultingCustomer SuccessData SecurityEnterprise SaasIntegrationMachine LearningSales
Software
The Manager of Customer Support at Posit will oversee the daily support functions, coach engineers, improve support processes, enhance customer experience, and foster team collaboration. The role includes analyzing ticket data for automation, monitoring KPIs, and leading a team to achieve operational improvements.
Top Skills:
AutomationCoachingCustomer SupportKpi MonitoringLinuxProcess Improvement
Featured Jobs
Software
Zowie is on the lookout for passionate, ambitious individuals who want to join their innovative team. They’re focused on enhancing customer experience through AI solutions and are rapidly expanding. Candidates are encouraged to submit their resumes for various roles as the company grows.
Information Technology • Software • Database • Analytics
The Customer Solutions Engineer will support dbt Cloud's Enterprise customers by troubleshooting technical issues, providing usage training, and contributing to documentation. Responsibilities include customer communication through tickets and video calls, mentoring team members, and enhancing product knowledge.
Top Skills:
AsanaCloud DatabasesCloud FilesystemsDatadogDbtGitJavaScriptJinjaJIRAKubernetesLiquidLogicmonitorLookmlPythonSAMLTrello
Artificial Intelligence • Generative AI
As a Customer Experience Manager at MavenAGI, you will enhance customer satisfaction by providing technical guidance to enterprise clients, driving product adoption, and ensuring customer success with generative AI solutions. You will collaborate with cross-functional teams to optimize customer interactions and identify value opportunities.
Top Skills:
Customer Relationship ManagementEnterprise SolutionsGenerative AiProject ManagementTechnical Support
Software • Cybersecurity
The Help Desk Specialist will be the primary point of contact for internal users needing IT support. Responsibilities include diagnosing and resolving issues with hardware, software, and networks, managing user access, documenting technical solutions, and collaborating with IT and Security teams to improve processes. Strong communication skills and a detail-oriented problem-solving approach are essential in this fast-paced environment.
Top Skills:
Active DirectoryAntivirus SoftwareDhcpDnsGoogle WorkspaceHelp Desk Ticketing SystemsIdentity Management SolutionsmacOSMfa SolutionsOffice 365OktaRemote Support ToolsTcp/IpWindows
Information Technology • Consulting
As a Community Engagement Specialist at DeGate, you will plan and execute strategies for community growth through social media and online platforms, develop user-generated content systems, participate in community discussions and events, and gather feedback to improve the user experience.
Top Skills:
Community ManagementContent PlanningGrowth HackingSocial MediaUser-Generated Content
Healthtech
The Implementation Specialist will help implement products, analyze customer data, and improve customer onboarding experiences. Responsibilities include configuring products, assisting with User Acceptance Testing, maintaining documentation, and identifying workflow enhancements.
Top Skills:
Data AnalysisDocumentation MaintenanceSoftware Configuration
Travel
As an Operational Readiness Specialist at Hopper, you will support the global customer service team by operationalizing changes across multiple departments, contributing to product testing, and driving continuous improvement through data analysis and stakeholder engagement.
Top Skills:
Airline KnowledgeAmadeusCustomer ServiceData AnalysisData VisualizationProject ManagementSabreTechnical Communication
Top remote Companies in Portland, OR Hiring Customer Success Roles
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