Top Remote Customer Success Jobs in Pittsburgh, PA
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.
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The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.
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The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
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The Customer Service Operations Supervisor will lead a team of Associates in delivering exceptional member service in a healthcare-focused environment. The role involves managing team performance, providing coaching, ensuring quality interaction, and identifying trends for continuous improvement.
As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.
As a Call Center Servicing Specialist at Hometap, you'll provide exceptional customer service by responding to homeowner inquiries via calls and emails. You'll also explain investment and insurance documents, create settlement statements, and review subordination requests, while maintaining accurate records in the system.
The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.
The Implementation Specialist for CAD is responsible for onboarding clients by managing the implementation process, coordinating customer requirements, overseeing project tasks, and ensuring client satisfaction throughout the setup of the CAD application.
Top remote Companies in Pittsburgh, PA Hiring Customer Success Roles
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